Desku gives your agents the best tools to arrange the products of the store to recommend them to your customers according to their requirements without even leaving the help desk dashboard.
Perform every activity that you need to maintain your store, without switching to multiple tabs.
Desku’s Macros are more than a developed template and thus trigger some basic actions like processing refunds, creating or cancelling orders. This helps in speeding up the resolutions and actions for common actions from customers.
Integrate your Shopify Store with Desku to not only manage your customers, but also retain customers. It becomes easier to resolve queries faster with the extravagant features of Desku
Is refund management becoming difficult? Manage everything with the Desku. It will trigger you whether you need to restock the product while keeping the product quantity count.
Select an order, apply a discount code, successfully place an order, and reply to customers. All can be done within few seconds only.
Easily process the order cancellation with just a few clicks. Provide visibility to your store by putting the feedback and reason behind the order cancellation.
When an order is created, we will immediately handle the counting of the product stock left so the agents do not have to keep on checking for product stock.
Do not worry about managing your eCommerce store, our team will set it up right for you so that you do not have to keep your customers waiting.