Meet Eva, With a perfect blend of AI bots and helpdesk magic, watch your support costs drop while customer smiles widen
EVA’s no ordinary bot. It gets what your customers are saying, digs deeper with smart questions, and chats like a champ. You’ll see fewer tickets, round-the-clock support, and happier customers.
EVA syncs effortlessly with Desku’s suite, ensuring your team and customers enjoy a unified experience. It plugs directly into Desku’s ecosystem – inbox, ticketing, analytics, you name it. No more piecing together fragmented tools.
Welcome to a world where AI-enhanced support flows smoothly within an all-encompassing customer service platform
EVA takes care of customer questions easily, so your team can deal with bigger tasks. It’s like having a smart helper who’s always there.
EVA comes with safety checks that make sure it only uses your help material to answer questions. This means no wrong answers and no unrelated chats.
With EVA, your team can keep an eye on all its replies right in the inbox, making it easy to track every conversation.
You can craft unique responses to key questions, and EVA will use custom answers first, before its standard AI responses.
EVA can pull information from Desku articles, Zendesk help centers, or any online source. Just link it to your info and switch it on.
EVA begins answering questions right away. There's no need for special training, setup steps, or creating chatbot routes.
The more you improve your support content, the better EVA gets, boosting its ability to solve customer issues.
EVA’s not just any bot. It gets complex questions, asks for more details if needed, and chats with customers just like a person.
EVA keeps the chat going wherever your customers are – on Desku, WhatsApp, Facebook, Instagram, and more. It’s all about easy conversations.
EVA automatically knows your customer’s language and can handle queries in any of the languages supported by Desku.
