Run Ecommerce over whatsapp chatbots
Helpdesk Built for Shopify Stores
Connect WooCommerce store with Desku
Escalate Growth with Ecwid Integration
Get all customer detail available right next to the ticket
Showcase the most relevant information about the customers from the sidebar from multiple eCommerce platforms.
Support agents can customize the approach and know their customers better by viewing the customer history right from the sidebar without switching to any other tabs.
Create orders, process refunds, product cancellations, and add third-party integration right from one place. Power up your helpdesk support software under on roof!
Only put the information that you require for your team to display it with the drag and drop editor making it easier for the support agents to view the bar they require.
Raised efficiency and productivity in work with fine customer management by Desku.
-James, Shopify Business Owner
We have collaborated with the leading third-party apps for everyday usage and making customer support better.
Create the custom HTTP integration or use an app like Zapier which is a no-code way to customise your Helpdesk Support Software.
Only putting the data which you want to view every day is helpful with the easy customisation of the sidebar with a drag and drop editor.
Get every customer's details like the location, order history, and timezone. Also, know about the medium that they use for contacting support by leaving internal notes!
The customer sidebar provides all the information you need but Macros can also be used to easily integrate it with the third-party apps to navigate better customer support.
Do not worry about managing your eCommerce store, our team will set it up right for you so that you do not have to keep your customers waiting.
How Love Your Melon uses macros and rules that can auto-close tickets that do not need attending from a support agent.
How Roma uses Desku live chat feature and automates some common questions with Desku Rules.
Complete your automation tool kit with Desku