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Knowledge Base Software

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AI-powered knowledge base at your customers

Knowledge base software for lightning-fast customer support and effortless self-service.
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Livechat with AI

Knowledgebase

Give real-time real-life support with live chat. Behind the scenes, chats feed into your shared inbox which makes assigning and collaborating easy.

AI search

= faster answers

QuickAnswer provides your customers with tailored and immediate answers to a query without the need to scroll an article.
Help your customer faster
Ai search
One tool, many knowledge bases

One tool, many knowledge bases

Scale your customer support and manage different knowledge bases in one, easy-to-use dashboard.
Try multiple knowledge bases

Use AI to generate articles in seconds

Let AI create articles, titles and keywords, so you can save time on editing and focus on more important tasks.
Create your first AI Articles
Ai generate articles

Help more people faster

Encourage self-service so that your customers can solve their problems anytime. Give your support teams a tool to significantly decrease the total case handling time.
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A knowledge base for customers

Some people want to find answers on their own. Provide 24/7 self-service, and give your website visitors the answers they need, even with no support team around.
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A knowledge base for support team

Your support teams don’t have to learn all the answers by heart. They have KnowledgeBase to quickly look up the answers to customers’ questions.
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KnowledgeBase gives you the best of both worlds

Self-service around the clock
Help your customers find answers to their questions on their own. Anytime.
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More organic traffic
Implement an SEO-friendly knowledge base and get more potential customers by ranking higher in search results.
Organic traffic
Quicker response time
Help your customer support teams to easily find the information they need when they don’t know the answer on the spot.
Quick-response
Reduced workload for support teams
Provide your customers with in-depth articles that will help them solve their problems without contacting your support team.
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Consistent tone of voice
Stay on-brand and answer repeated questions in one style, regardless of who’s on duty.
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Frequently Asked Questions

A knowledge base article is a standalone piece of content in a knowledge base. The article addresses a specific topic, question, or problem. It provides in-depth information, step-by-step instructions, troubleshooting tips, or solutions to help users resolve their issues independently.

A knowledge base article is a standalone piece of content in a knowledge base. The article addresses a specific topic, question, or problem. It provides in-depth information, step-by-step instructions, troubleshooting tips, or solutions to help users resolve their issues independently.

A knowledge base article is a standalone piece of content in a knowledge base. The article addresses a specific topic, question, or problem. It provides in-depth information, step-by-step instructions, troubleshooting tips, or solutions to help users resolve their issues independently.

A knowledge base article is a standalone piece of content in a knowledge base. The article addresses a specific topic, question, or problem. It provides in-depth information, step-by-step instructions, troubleshooting tips, or solutions to help users resolve their issues independently.

A knowledge base article is a standalone piece of content in a knowledge base. The article addresses a specific topic, question, or problem. It provides in-depth information, step-by-step instructions, troubleshooting tips, or solutions to help users resolve their issues independently.

A knowledge base article is a standalone piece of content in a knowledge base. The article addresses a specific topic, question, or problem. It provides in-depth information, step-by-step instructions, troubleshooting tips, or solutions to help users resolve their issues independently.

A knowledge base article is a standalone piece of content in a knowledge base. The article addresses a specific topic, question, or problem. It provides in-depth information, step-by-step instructions, troubleshooting tips, or solutions to help users resolve their issues independently.

A knowledge base article is a standalone piece of content in a knowledge base. The article addresses a specific topic, question, or problem. It provides in-depth information, step-by-step instructions, troubleshooting tips, or solutions to help users resolve their issues independently.

A knowledge base article is a standalone piece of content in a knowledge base. The article addresses a specific topic, question, or problem. It provides in-depth information, step-by-step instructions, troubleshooting tips, or solutions to help users resolve their issues independently.

A knowledge base article is a standalone piece of content in a knowledge base. The article addresses a specific topic, question, or problem. It provides in-depth information, step-by-step instructions, troubleshooting tips, or solutions to help users resolve their issues independently.

Integrate LiveChat with the software you already use

Discover key insights with reports you can understand even without a data analyst on board and make business decisions backed with data.

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