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AI-powered knowledge base at your customers
Knowledge base software for lightning-fast customer support and effortless self-service.
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Knowledgebase
Give real-time real-life support with live chat. Behind the scenes, chats feed into your shared inbox which makes assigning and collaborating easy.
AI search
= faster answers
QuickAnswer provides your customers with tailored and immediate answers to a query without the need to scroll an article.
One tool, many knowledge bases
Scale your customer support and manage different knowledge bases in one, easy-to-use dashboard.
Use AI to generate articles in seconds
Let AI create articles, titles and keywords, so you can save time on editing and focus on more important tasks.
Help more people faster
Encourage self-service so that your customers can solve their problems anytime. Give your support teams a tool to significantly decrease the total case handling time.
A knowledge base for customers
Some people want to find answers on their own. Provide 24/7 self-service, and give your website visitors the answers they need, even with no support team around.
A knowledge base for support team
Your support teams don’t have to learn all the answers by heart. They have KnowledgeBase to quickly look up the answers to customers’ questions.
KnowledgeBase gives you the best of both worlds
Self-service around the clock
Help your customers find answers to their questions on their own. Anytime.
More organic traffic
Implement an SEO-friendly knowledge base and get more potential customers by ranking higher in search results.
Quicker response time
Help your customer support teams to easily find the information they need when they don’t know the answer on the spot.
Reduced workload for support teams
Provide your customers with in-depth articles that will help them solve their problems without contacting your support team.
Consistent tone of voice
Stay on-brand and answer repeated questions in one style, regardless of who’s on duty.
Frequently Asked Questions
Integrate LiveChat with the software you already use
Discover key insights with reports you can understand even without a data analyst on board and make business decisions backed with data.
