Engage customers at peak readiness
Desku’s customer engagement software creates a direct channel to your customers in your product, app, or website—where and when you have their attention.
31
%
Average increase in engagement rate
22
%
Average increase in activation rate
21
%
Average increase in customer retention
Deepen your product engagement now!
Create powerful onboarding experiences and announce new offers when customers are ready to take the next step.
Empower insights with Survey Builder
Survey Builder simplifies survey creation with customizable templates and real-time analytics for insightful decision-making and efficient teamwork.
“Desku not only facilitates smoother customer interactions but also empowers our team to focus on other priorities.”
Prabhat Barre
Customer Service Specialist
An Eye-catcher that can do more
Eye-catchers help you get more chats by drawing your visitors’ attention to the chat widget on your website. Campaigns can be used as eye-catchers but are more engaging, more personalized, and way more fun.
Livechat
Give real-time real-life support with live chat. Behind the scenes, chats feed into your shared inbox which makes assigning and collaborating easy.
“Desku not only facilitates smoother customer interactions but also empowers our team to focus on other priorities.”
Neil
Founder
Every business is different, but we have everything you need
No code
Create new experiences that drive action without code or engineers.
Split testing
Test your messaging and campaigns to determine which experiences perform best.
Advanced targeting
Target customers more effectively based on their attributes, past engagements, or self-reported data.
Reporting
Track the impact of your campaigns and discover new ways to manage and improve overall performance.
Premier services
Let Desku experts train and onboard your team with exclusive, white-glove services.
Security
Customer trust and data security are critical to everything we do at Desku. We’re GDPR, SOC 2, HIPAA compliant—and more.
“Eva Ai transformed how we interact with customers, always on standby to assist, 24/7 On time Customer Service agent”
Henry hoe
Founder
Frequently Asked Questions
What is customer engagement?
Customer engagement refers to the interaction between a company and its customers through various communication channels.
Can Desku.io integrate with my existing CRM system?
Yes, Desku.io seamlessly integrates with popular CRM systems to ensure smooth data synchronization.
Does Desku.io support multi-channel communication?
Yes, Desku.io supports communication through email, live chat, social media, and more.
Is Desku.io suitable for small businesses?
Absolutely, Desku.io offers scalable solutions that cater to businesses of all sizes.
Can Desku.io's chatbots handle complex customer queries?
Yes, our AI-powered chatbots are designed to handle complex queries and escalate issues to human agents when necessary.
How does Desku.io ensure data security and privacy?
Desku.io follows strict security protocols and complies with data protection regulations to ensure your data is safe.
http://desku.io/solutions/customer-engegament/?v=1
Nirav, Today at 11:51 AM
How does Desku.io improve customer engagement?
Desku.io improves customer engagement by offering automated chatbots, live chat, and personalized messaging.
What industries benefit most from Desku.io's customer engagement solutions?
Retail, e-commerce, SaaS, and service-based industries benefit most from our solutions.
How can I measure the effectiveness of customer engagement with Desku.io?
Desku.io provides analytics and reporting tools to track engagement metrics and customer satisfaction.
What kind of customer support does Desku.io offer?
We offer 24/7 customer support through live chat, email, and phone to assist you with any issues.