We are thrilled to announce that Desku has successfully raised a pre-seed funding round! This capital infusion marks a significant milestone in our journey to empower businesses with AI-driven help desk solutions.
From earning Badges on Producthunt to our growth on Shopify and positive reviews on G2, Desku’s momentum continues to build, and this pre-seed investment will help us accelerate innovation, expand our team, and bring even more advanced features to our users around the globe.
Pre-Seed Funding: Fueling Growth and Innovation
With our pre-seed funding, we will be doubling down on:
- Product Enhancements: Introducing new AI capabilities and integrations to streamline support even further.
- Team Expansion: Hiring top talent in engineering, product development, and customer success to scale our solutions globally.
- Global Reach: Building stronger partnerships and exploring opportunities in emerging markets.
Crunchbase: Validating Our Growth and Potential
As a premier resource for tracking startups and investments, Crunchbase features Desku among its emerging companies. Our pre-seed raise is now reflected there, highlighting our growth metrics and market relevance. We view this visibility as an opportunity to reach new milestones and continue earning trust from the global startup and investor communities.
G2 Reviews: Real-World Feedback
We believe the best validation comes from users who rely on our platform daily. That’s why our presence on G2 is so valuable. G2 offers unbiased software reviews, helping businesses evaluate tools like Desku. We’re proud of the positive feedback we’ve received, citing our intuitive interface, robust automation, and responsive customer support.
“Desku has transformed how we manage customer inquiries. The unified dashboard keeps everything in one place, and the automation tools save our team hours every day!”
– A G2 Reviewer (source)
Shopify Success: A Trusted App for Global Merchants
Our journey into e-commerce support has been bolstered by our growing traction on Shopify. The Desku App enjoys positive feedback from merchants who praise its seamless integration, unified inbox, and AI-driven automation—ensuring that every customer inquiry is handled swiftly and accurately.
Connecting with the Community on LinkedIn
Our official Desku page on LinkedIn serves as a hub for product updates, industry news, and company milestones—including our pre-seed round. LinkedIn helps us engage with professionals who share our passion for transforming the customer support experience. Join us there for real-time insights into our roadmap and growth.
Our Ongoing Mission and Long-Term Vision
At Desku, we’re just getting started. We see a future where customer support is proactive, personal, and seamlessly integrated into every aspect of business. Our pre-seed round is helping us advance in several critical areas:
1. Evolving AI & Automation
We’re committed to refining our chatbot and machine-learning features so your team can focus on strategic tasks, leaving routine queries to Desku’s powerful automation engine.
2. Deepening Integrations
Beyond Shopify, we’re expanding integrations with popular CRMs, e-commerce platforms, and communication tools—enabling an even more unified support experience.
3. Global Expansion
Our pre-seed funding will help us grow our footprint worldwide, forming new partnerships and making Desku accessible to businesses in every market.
4. Community & Feedback
We actively monitor feedback from BetaList, G2, and our community on LinkedIn. This open communication ensures we evolve Desku in real time to meet your needs.
Join the Desku Community
As we celebrate our pre-seed funding alongside BetaList recognition, G2 acclaim, and a flourishing Shopify user base, we invite you to join us on our journey. Whether you’re a startup founder, small business owner, or enterprise seeking to modernize your customer support, Desku stands ready to help you optimize every interaction.
Visit Desku today to learn more about our platform, request a demo, or chat with our team about how we can supercharge your customer support.
About Desku
Desku is an all-in-one help desk platform designed to centralize and simplify customer support across email, chat, social media, and more. By leveraging AI and automation, Desku empowers businesses to deliver exceptional customer experiences with minimal overhead. Our recent pre-seed round underscores our commitment to fueling further innovation and growth.
