Dukaan vs Ecwid: Which Platform is Best for Your eCommerce Business?

Updated : Jul 19, 2023
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Dukaan vs Evod - comparison of Dukaan vs Evod.

Dukaan vs Ecwid: Which Platform is Best for Your eCommerce Business?

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If you’re planning to launch an e-commerce business, selecting the right platform is crucial for success. With so many options available in the market, it can be challenging to choose the right one that meets your business requirements.

In this article, we will explore two popular e-commerce platforms, Dukaan Vs Ecwid.

We will compare their features, ease of use, design capabilities, payment and shipping options, and more, to help you decide which platform is best for your e-commerce business.

Introduction: Dukaan Vs Ecwid

E-commerce has become an essential part of the modern business landscape, and for good reason. With more and more consumers turning to online shopping, it’s become increasingly important for businesses to have an online presence. That’s where platforms like Dukaan and Ecwid come in.

What is Dukaan?

Dukaan vs ecwid

Dukaan is a user-friendly e-commerce platform that allows businesses to build an online store in just minutes. It’s an all-in-one solution designed for small and medium-sized businesses that want to start selling products online.

Easy Store Creation: Dukaan allows users to create a professional online store without technical knowledge or coding skills. Its user-friendly interface simplifies the process of setting up an online store quickly.

Intuitive Interface: Dukaan’s platform is designed to be intuitive, making it accessible to users with limited e-commerce experience. Users can navigate and operate the platform easily.

Customization Options: Dukaan offers various customization options to tailor the store’s appearance to match the brand and style of the business. Users can personalize their online store according to their preferences.

Order and Inventory Management: Dukaan provides features for efficient order and inventory management. Users can easily process orders, track inventory levels, and manage customer information.

Social Media Integration: Dukaan integrates with popular social media platforms like Instagram and Facebook, enabling businesses to expand their reach and sell products directly through these channels.

Simplified Store Management: Dukaan simplifies store management by providing a user-friendly interface for updating product details, managing orders, and handling customer inquiries.

What is Ecwid?

Dukaan vs ecwid

Ecwid is another popular e-commerce platform that provides businesses with the tools they need to start selling online.

Seamless Integration: Ecwid integrates with popular platforms like Facebook, Instagram, and Google Shopping, allowing businesses to expand their reach and sell products across multiple channels.

Customization Options: Ecwid provides various customization features, enabling businesses to personalize the look and feel of their online store. Custom fields and options can be added to products to align with the brand and style.

Mobile Responsiveness: Ecwid ensures that the online store is fully responsive and optimized for mobile devices. This mobile-friendly approach accommodates the increasing number of consumers shopping on smartphones and tablets.

Suitable for Businesses of All Sizes: Both Dukaan and Ecwid are suitable options for businesses, regardless of their size. They offer user-friendly interfaces, customization flexibility, and a range of features to create professional online stores and reach a broader audience.

1. Ease of Use

When it comes to creating an online store, ease of use is a crucial factor to consider. Both Dukaan and Ecwid offer user-friendly interfaces that make it easy for businesses to set up and manage their online stores.

Dukaan’s User Interface:

Intuitive Design: Dukaan’s interface is specifically designed to be user-friendly and straightforward, catering to users who have little to no experience in creating online stores.

Easy-to-Use Dashboard: The platform provides an easy-to-navigate dashboard that allows businesses to manage orders, products, and customers effortlessly. Adding products, setting prices, and managing inventory levels is made simple.

Customization Options: Dukaan offers a range of customization options, allowing businesses to personalize their store’s colours and layout according to their branding and preferences.

Mobile App: Dukaan provides a mobile app that enables users to manage their online store on the go. This ensures that businesses can stay connected and handle their operations from anywhere.

Ecwid’s User Interface:

User-Friendly Design: Ecwid’s user interface is designed to be intuitive and user-friendly, accommodating both experienced e-commerce professionals and beginners.

Template Selection: Ecwid offers a variety of templates that users can choose from to create their online store. This makes it easy to start building a visually appealing store.

Product and Inventory Management: Ecwid simplifies the process of adding products and managing inventory. Users can easily update product information and keep track of stock levels.

Customization Options: Ecwid provides customization options, allowing users to adjust colours, fonts, and other elements of their store’s appearance to align with their brand identity.

Mobile App: Similar to Dukaan, Ecwid has a mobile app that enables users to manage their online store efficiently from any location.

In summary, both Dukaan and Ecwid offer user-friendly interfaces with easy-to-use dashboards, customization options, and mobile apps for on-the-go management.

Whether you’re a novice or an experienced e-commerce professional, these platforms provide the necessary tools and features to create and manage online stores effectively.

2. Dukaan Vs Ecwid: Features and Functionality

Dukaan’s Key Features

Dukaan is a powerful e-commerce platform that offers a range of features to help you build your online store.

With Dukaan, you can easily set up your store and start selling your products online.

Some of the key features of Dukaan include:

🎯 Easy store setup: Dukaan makes it easy to set up your online store with its user-friendly interface. You can choose from a range of customizable templates and themes to create a store that reflects your brand.

🎯 Integration with popular payment gateways: Dukaan integrates with popular payment gateways like Razorpay, PayU, and more, making it easy for your customers to make payments online.

🎯 Inventory management: Dukaan’s inventory management system allows you to keep track of your stock levels and ensure that you never run out of products.

🎯 Order management: Dukaan’s order management system makes it easy to manage your orders, track shipments, and communicate with your customers.

🎯 Integration with social media platforms: Dukaan integrates with popular social media platforms like Facebook and Instagram, making it easy to promote your products and reach a wider audience.

🎯 Analytics and reporting: Dukaan provides detailed analytics and reporting tools that allow you to track your sales, monitor your store’s performance, and make data-driven decisions.

Ecwid’s Key Features

Ecwid is another popular e-commerce platform that offers a range of features to help you build your online store. Some of the key features of Ecwid include:

🎯 Easy store setup: Ecwid makes it easy to set up your online store with its user-friendly interface. You can choose from a range of customizable templates and themes to create a store that reflects your brand.

🎯 Integration with popular payment gateways: Ecwid integrates with popular payment gateways like PayPal, Stripe, and more, making it easy for your customers to make payments online.

🎯 Inventory management: Ecwid’s inventory management system allows you to keep track of your stock levels and ensure that you never run out of products.

🎯 Order management: Ecwid’s order management system makes it easy to manage your orders, track shipments, and communicate with your customers.

🎯 Integration with social media platforms: Ecwid integrates with popular social media platforms like Facebook and Instagram, making it easy to promote your products and reach a wider audience.

🎯 Real-time shipping rates: Ecwid’s real-time shipping rates feature allows you to offer your customers accurate shipping rates based on their location and the weight of their order.

3. Customization and Design

When it comes to creating an online store, customization and design are two crucial elements that can make or break the success of your business.

Customers are more likely to trust and engage with a store that looks professional and reflects the brand’s identity.

In this section, we will discuss the customization options available for Dukaan and Ecwid stores.

Customizing Your Dukaan Store:

  1. Brand Customization: Dukaan offers extensive customization options for your store’s colours, fonts, and layout. This allows you to create a unique and professional online store that reflects your brand identity.

  2. Logo Integration: Dukaan allows you to add your logo to your store, enhancing brand recognition and recall among customers.

  3. Custom Domain Name: With Dukaan, you can create a custom domain name for your store, making it easier for customers to find and remember your store’s URL.

  4. Enhanced Functionality: Dukaan enables you to customize the layout of your store for improved user-friendliness and navigation. Choose between grid or list formats to display your products.

Customizing Your Ecwid Store:

  1. Brand Customization: Ecwid provides customization options for your store’s colours, fonts, and layout. Choose from a variety of templates to create a professional-looking online store aligned with your brand identity.

  2. Multi-platform Integration: Ecwid allows you to add your store to multiple websites and social media platforms, increasing visibility and reach.

  3. Payment Options: Ecwid offers a range of payment options, including credit cards, PayPal, and Apple Pay, facilitating seamless transactions for your customers.

4. Payment and Shipping Options

Dukaan’s Payment Gateways:

  1. Integration: Dukaan integrates with popular payment gateways like Razorpay, PayU, and more, allowing businesses to accept payments from customers using UPI, credit/debit cards, and other payment methods.

Ecwid’s Payment Gateways:

  1. Integration: Ecwid offers integration with popular payment gateways like PayPal, Stripe, and more. Businesses can accept payments from customers using credit/debit cards and Apple Pay.

Shipping Options for Both Platforms:

  1. Carrier Integration: Both Dukaan and Ecwid integrate with popular shipping carriers such as FedEx and DHL, enabling businesses to seamlessly manage their shipping processes.

  2. Real-time Shipping Rates: Both platforms provide businesses with the ability to offer real-time shipping rates to customers. This ensures transparency and accuracy in shipping costs.

In summary, both Dukaan and Ecwid offer integration with popular payment gateways, allowing businesses to accept payments conveniently.

Additionally, both platforms provide shipping integration and real-time shipping rate options, facilitating smooth order fulfilment and customer satisfaction

5. Pricing Plan of Dukaan and Ecwid 

Dukan Pricing Plan

Let’s see Dukaan’s pricing plan in deep 👇🏻

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Silver Plan

Price Ideal for Features
₹5,999 billed yearly New businesses and influencers 2.99% Transaction Fee on Dukaan Pay, Android + iOS Partner App, Dukaan Credits, Discount Coupons

Gold Plan

Price Ideal for Features
₹9,999 billed yearly Agencies, D2C brands, and growing businesses Everything in Silver, plus: 1.49% Transaction Fee on Dukaan Pay, 0% Additional Fee on other Payment Providers, Web Partner App, Custom Domain, Store Analytics, Dukaan Delivery, COD RTO Optimizer

Platinum Plan

Price Ideal for Features
₹29,999 billed yearly Growing businesses with a comprehensive set of features Everything in Gold, plus: 0.99% Transaction Fee on Dukaan Pay, 10 Multi-Warehouse Support

Dukaan Enterprise

Ideal for Features
Scaling your D2C business on Dukaan’s lightning-fast infrastructure with custom-built features Native Returns & Exchange management for a seamless e-commerce experience, Easily Integrate with Leading WMS, ERP & Financial tools, Custom themes, plugins & 3rd party integrations, B2B or B2C Marketplace, with Multiple Vendors, automated order management & Shipping flows, Dedicated Account Managers for 24×7 assistance

One of the great things about Dukaan is that it is incredibly user-friendly. You don’t need any technical knowledge to get started, and the platform is easy to navigate.

Ecwid Pricing Plan

Let’s see Ecwid’s pricing plan in deep 👇🏻

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Free Plan (₹0 per month)

Feature Availability
Online store Yes
Facebook Shop Yes
Instagram store Yes
Mobile Point of Sale Yes
Mobile responsive shopping cart Yes
Android and iOS store management app Yes
Number of products 5
Digital goods (25GB per file) Yes
Unlimited bandwidth Yes
Free instant site Yes
Add store to any website Yes
Sell simultaneously on multiple sites Yes
Facebook pixel Yes
Access to App Market with extensions Yes
Inventory management Yes
Advanced SEO tools Yes
Support (Chat) Yes

Venture Plan (₹889 per month or ₹668.58 per month if paid annually)

Feature Availability
All features of the Free Plan Yes
Number of products 100
Marketplaces Yes
Promote (Facebook Advertising, Google Advertising, Pinterest Advertising, Snapchat Advertising) Yes
Your own, branded iOS and Android shopping app (available on the Annual Unlimited plan) Yes
POS: Square, Clover, Alice (Not available in all countries) Yes
Gift cards Yes
Discount Coupons Yes
Automated tax calculations Yes
FB Messenger Live Chat Yes
Abandoned Cart Emails Yes
Support (Chat, Phone) Yes

Business Plan (₹1649 per month or ₹1199.92 per month if paid annually)

Feature Availability
All features of the Venture Plan Yes
Number of products 2500
Staff accounts (up to 2 on Business) Yes
Wholesale pricing groups Yes
Product filters Yes
Product variations Yes
eBay integration Yes
Create orders Yes
Product dimensions Yes
Free customization (available on annual Business and Unlimited plans) 2 hours
Support (Chat, Phone, Priority support) Yes

Unlimited Plan (₹4990 per month or ₹4000 per month if paid annually)

Feature Availability
All features of the Business Plan Yes
Number of products Unlimited
Staff accounts (any number on Unlimited) Yes
Free customization (available on annual Business and Unlimited plans) 12 hours

Conclusion: Dukaan vs Ecwid

Choosing the right e-commerce platform is crucial for the success of your online business. Dukaan and Ecwid are both excellent platforms that offer businesses a range of features and functionality.

If you’re looking for a user-friendly platform that’s easy to set up and manage, Dukaan may be the right choice for you. However, if you’re looking for a fully customizable platform that allows you to create a unique online store, Ecwid may be a better fit.

Ultimately, the choice between Dukaan and Ecwid depends on your specific business requirements and goals.

Frequently Asked Questions

Dukaan provides a simplified and intuitive interface with limited customization possibilities whereas Ecwid offers more extensive customization options. 

Yes, Ecwid can be easily integrated into existing websites. It provides various integration options, including embedding the store directly into a website, using plugins for popular content management systems (CMS). 

Dukaan provides support primarily through email and chat, with response times varying based on the plan selected. Ecwid’s support is available 24/7, providing users with more immediate assistance and a wider range of support options.

Gaurav Nagani
Gaurav Nagani
As Founder & CEO of Desku.io, Gaurav has made a distinct mark in the customer support and ai bot field. His commitment to AI-enhanced solutions and his industry experience have been instrumental in modernizing customer service.