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Top-7 Best WhatsApp Multiple Agent Platforms in 2022

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What is Whatsapp Marketing Software in 2022 mean?

Using bulk WhatsApp marketing software, you can share images, texts, videos, and more to market your business and expand your reach. Today being in the digital generation, it is important to sustain the digital visibility amongst customers so that they never forget you. Of course, it is not the main motive, but Whatsapp-the commonly used mobile application is now one of the marketing tool commonly used for getting in touch with customers and easy interactions.

Yes, surely bulk WhatsApp sender may help as marketing automation software and customers will be receiving their normal Whatsapp message on their number, but what if you get the whole helpdesk support software with it where you will be able to manage your customers with not much time consumed?

Top-7 Whatsapp Marketing Software

WhatsApp marketing platform is one of the most effective ways to reach out to potential customers. However, with so many different WhatsApp marketing software on the market, it can be hard to know which one is the best for your needs.

To help you out, we’ve compiled a list of the top 6 best bulk WhatsApp marketing software for 2022:

  • Desku.io
  • B2Chat
  • Respond.io 
  • Wati
  • Hiwabot 
  • Callbell

Each of these software has its own unique features and benefits that make it ideal for certain businesses. For example, SendPulse is great for those who need to send out high volumes of messages, while WhatsMate is perfect for those who need more advanced features such as automated message sending and scheduling.

No matter what your needs are, there’s sure to be a bulk WhatsApp marketing platform software on this list that’s perfect for you. So, take your time and choose the one that best suits your business needs.

Know More About Whatsapp Marketing Software

The usage of the WhatsApp Business API in a way that permits several agents to utilize a single WhatsApp number is known as WhatsApp multi-agent, also known as WhatsApp multiple agents. By default, WhatsApp Business does not permit this. Only one phone and a maximum of four connected devices can utilize the same WhatsApp account. 

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Only tiny enterprises should use this. The device connected to the registered mobile number is the only device from which WhatsApp Business may be accessed. Therefore, if a company has more than one agent, each agent will need to handle the device in turn; they cannot do so at the same time. 

The fact that only one customer support representative handles customer inquiries may not be an issue for smaller businesses. However, for larger companies with a flood of inquiries, this may prove to be a major issue and response time will be greatly impacted.

Is WhatsApp Marketing software having any Drawbacks?

There will undoubtedly be a lot of complaints from customers who believe their messages were not answered as promptly as they would have liked in this digital age of customer need for speedy replies. 

Other drawbacks of WhatsApp Business include its inability to interface with other systems as a result of access restrictions on the back-end system. Additionally, WhatsApp Business does not have a thorough dashboard system that can provide an accurate picture of the situation.

The most key question now would be how we’ll achieve a multi-agent WhatsApp as the app does not support this feature. The answer is simple: we must employ an external service that allows us to have a specific platform to operate a multi-agent service, allowing all of our contributors to log in to a specific numerical by using the same tool.

Is Marketing Software for your business important?

Yes, the WhatsApp marketing platform is important for businesses. It helps businesses to automate and manage their marketing tasks and campaigns using WhatsApp. The best software for WhatsApp marketing can also help businesses to track and measure their marketing performance, which is important for making sure that marketing efforts are effective. Using a bulk WhatsApp sender tool that integrates with Whatsapp will help your business to make sure that it carries a strong interaction with your customers. As Whatsapp is the most popular

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What to consider while selecting a WhatsApp multi-agent tool

  • Price – A quality WhatsApp multiple agent tool shouldn’t break the bank. Pick the option that meets both your needs and your budget.
  • Features – Your choice shouldn’t be only focused on which plan is the least expensive. Choosing the costliest one will not guarantee you the features you require either. Pick the one that has all the features you want while also being budget-friendly.
  • Restrictions – As we’ve seen, not all technologies allow for a limitless number of users. Some charge more for each extra agent. That is not practical. You may have an infinite number of users using tools like Desku.
  • Research (customer service, ratings, response time in case of software issues)

How can WhatsApp Marketing help you grow your sales?

Listed below are some proven WhatsApp Marketing methods that can help you grow your sales:

  • Instead of using the normal WhatsApp app, you can use WhatsApp for Business.
  • Make your business’s Brand Persona appealing.
  • Create a database of contacts.
  • Customer-facing content is provided.
  • Provide prompt customer service.
  • Analyze consumer feedback and conduct consumer research.
  • With WhatsApp status, you can stay up-to-date.
  • Offer your customers promotional codes and flash sales.
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Compare the top WhatsApp marketing software tools in 2022

In 2022, the top Whatsapp software for marketing will be compared in terms of features, price, and ease of use. The goal is to find the tool that is the best fit for your needs. There are a few things to keep in mind when making your decision.

The first is the features that each tool offers. Make sure to compare the features of message software to see which one has the most to offer. The second is price. Bulk WhatsApp sender software can be expensive, so make sure to compare prices before making your final decision. The third is the ease of use. Some tools are more user-friendly than others, so make sure to find one that is easy to use.

How to Choose the Best Whatsapp Marketing Software for your business?

Whatsapp marketing software for Windows and Mac is a great way to reach out to customers and promote your business. Make sure to choose the right tool for your needs so that you can get the most out of it.

Here are ample tools that help broadcast a message on WhatsApp that will automatically send bulk Whatsapp messages to your customers for providing any updates or announcements. However, selecting the best WhatsApp bulk sender software is one of the major tasks.

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To assist you in making the best choice, we have compiled a list of the top-6 WhatsApp marketing software in India provides you to embrace your marketing strategies.

Desku.io

When it comes to managing your customers, it is never from one communication channel but always a hustle of engaging with customers over multiple platforms. Meanwhile, Desku allows us to integrate a WhatsApp chatbot to automate customers and carry the conversation under one roof. This allows your credentials to be safe and you will not have to share your data with your customers anymore. Make sure that you have a Whatsapp business account.

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An assigned agent can directly solve a customer’s query. With the cheapest prices and endless integration, one can get the best features and provide omnichannel support. It allows you to create simple interactive marketing campaigns. Simply integrate Whatsapp.

Multi-agents can work on the specific Whatsapp message query that is raised by customers. In real-time, it can be directly assigned to the agents who have specialised hands in it and so there is no time wasted hence there is consistency in bringing quick solutions. 

You receive the following with Desku.io

  • The shared inbox for managing WhatsApp, Instagram, Facebook, Email, and Live Chat inquiries
  • Intelligent automations, the ability to respond rapidly utilising templates, and simple team collaboration on support questions
  • Easily assign the Whatsapp chat to appropriate agents for quick solutions.

Imagine you, customers, on WhatsApp waiting for a long and there is not a single reply from your support team. A big turn-off for your brand and company. Using Whatsapp Software which ultimately Desku allows you to integrate the complete WhatsApp setup as an automation tool which needs to integrate through Whatsapp business API and CRM.

WhatSo

Whatso is WhatsApp marketing that allows you to send bulk WhatsApp messages to thousands of customers automatically? You can send bulk messages with images, documents, PDFs, and more.

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Features:

  • Multilingual support
  • Customization by automatic means
  • Fraud detection made easy
  • Sender IDs that can be customized
  • Storage of multiple contacts
  • The program allows you to import contact information from Excel, CSV, and TXT files
  • Platforms supported: Windows

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The pros are:

  • It is possible to import numbers from any of your existing files, such as Excel.
  • You can send announcements, promotions, news, and updates to your audience.
  • Send custom messages with greetings like the recipient’s name.
  • With its bulk message sending feature, you can send promotional messages quickly

The cons are:

  • Free version or very limited features

Pricing

There are three pricing plans:

1) Standard $29/year.

Professional $39/lifetime. Enterprise $59/lifetime.

Yes, there is a free trial

B2Chat

It has some unique characteristics that set it apart from the contests. These include the ability to integrate chatbots into the various communication channels that are available to us, which lets you automate and streamline the customer service process, the availability of sophisticated reports that let you assess the performance of each agent on your team, the ability to assign predefined chats and answers to departments, and the ability to respond.

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Message sender should not importantly a human but with the help of marketing messages or bulk marketing, you can automate your interaction with your customers by simply using Whatsapp. B2Chat is one the software that is considered to be the platform offering SMS marketing software. Whatsapp marketing software to grow your business is the best option to rely on for Whatsapp sender without saving it in your device.

Respond.io 

It is a comprehensive platform with several intriguing connections, including products for everyday usage as well as communication channels such as Google Drive, Gmail, WordPress, Shopify, Wix, Viber, Twitter, Outlook, and many others. It should be highlighted that with so many integrations (there are many), learning how to use Respond.io gets a bit sophisticated, which turns out to be a bit slow and tough.

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Furthermore, one of the tool’s assets is its speed, which the platform promotes on its website, including sending and receiving messages from any communication channel; you may assign conversations, execute payment receipts, share an inbox, do permissions check, and more.

Wati

What is another customer care product that was created utilising the WhatsApp API? It is a well-known WhatsApp multiple agent tool.

What’s cost is what places them second on our list. Let’s talk about the characteristics of Wati before we get into the cost. Using the Wati dashboard, you may send WhatsApp broadcast messages. It also allows you to create a WhatsApp chat without having to write any code. Using a single dashboard, you can also make rapid answers, assign discussions to agents, and leave internal notes for WhatsApp’s numerous agents.

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Send WhatsApp messages to your customers from a bulk WhatsApp message sender software like Wati which is also considered to be the tool for Whatsapp.

Hiwabot 

This is a system built for sales, help, and shipping teams who use WhatsApp, Facebook, online chat, and Instagram as primary service channels. Only when we include all of the service channels and real-time data required to track all of the agents on the team does the price become a little too costly.

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This solution is appealing because it has an integrated order management system that allows you to handle any purchases or client enquiries on your website, which is ideal for online stores, e-commerce, and retail stores. Finally, Hiwabot provides chatbots that may automate discussions and streamline operations. 

Callbell

It offers one of the top choices for getting started with multi-agent WhatsApp, not just due to the low cost, but also because the platform is simple to use, intuitive, and efficient, and it allows us to use multiple service channels such as Telegram, Instagram Direct, Facebook Messenger, and WhatsApp Business.

Furthermore, the platform is built and optimised for sales, support, administration, and customer service teams, with agent reports, company KPIs, and the ability to transfer files, photos, text, and video. Callbell’s assistance is amazing for promptly serving your consumers, even within minutes.

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You can also transfer files, photographs, text, and videos, and Callbell has recently enabled its multi-agent Instagram Direct feature, making it a far more comprehensive service.

There are various benefits of using a bulk WhatsApp marketing tool that helps to integrate the WhatsApp chatbot to automate send SMS and WhatsApp messages.

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Whatsapp marketing software helps your customers to always stay in touch and never forget them. Software that allows you to send bulk messages to your targeted customers can be a big help to small and medium-scale businesses mainly looking for free bulk WhatsApp messages for sending using Whatsapp and nothing else.

Conclusion: Best Whatsapp Marketing Software

In summary, WhatsApp Business is a platform that offers small companies the opportunity to send messages with specific content and seeks to give their consumers a high-quality experience. Today, Whatsapp into a sales channel where mostly it is used for easy and sustainable customer management and chatbot automation platform. One of the most important aspects of mobile marketing via WhatsApp which is considered to be one of the best marketing platforms.

Desku.io integrates with WhatsApp from a third-party platform, however, you will need to choose an external platform that combines the WhatsApp engagement suite or official Whatsapp business APIs if you want to set up a sales network or a customer service staff to send bulk WhatsApp marketing software tools

Your business will need access to using the official WhatsApp API to operate a top official WhatsApp business account. After that, you’ll need to hire a third party to offer an interface for managing the conversations and workflow of your sales or support staff.

The Best Way to Support Your Customer

Get started in 8 minutes.
Used by 100+ eCommerce Brands & SMEs to improve Customer Support and Revenue

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Gaurav Nagani

Gaurav Nagani

Gaurav Nagani is Founder and CEO of Desku.io, Helping SMBs Provide Better Customer Support Experience.
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