If you run a Shopify store, you know that order management can be tricky. Sometimes, customers want to make changes after placing an order—maybe they chose the wrong size, or they need to update their shipping address. That’s where order editing apps come in. These tools make it easy to modify orders without causing a mess in your system. Whether you need to adjust quantities, swap products, or issue refunds, the right app can save you time and keep your customers happy.
In this guide, we’ll dive into 07 of the best Shopify order editing apps available today. I’ll break down their key features, pros, cons, and user reviews so you can find the perfect fit for your business. We’ll also cover why you need an order editing app, what to look for when choosing one, and tips for efficient order management. Let’s get started!
Shopify’s average customer purchases 3.8 times from the same store, indicating strong repeat business. (source)
Why You Need a Shopify Order Editing App
Order editing apps are essential for maintaining a smooth workflow in your Shopify store. Here’s why:
Customer Satisfaction: Mistakes happen. Maybe a customer ordered the wrong item or needs to change their shipping address. With an order editing app, you can make these adjustments quickly and keep your customers happy.
Efficiency: Instead of canceling orders and creating new ones, these apps allow you to edit existing orders. This saves time and reduces the risk of inventory issues.
Flexibility: Whether you need to update quantities, swap products, or adjust prices, order editing apps give you the flexibility to manage your business efficiently.
Error Reduction: Manually editing orders can lead to mistakes, like charging the wrong amount or shipping the wrong product. An order editing app minimizes these errors by automating the process.
Streamlined Operations: These apps integrate with your existing tools, like inventory management and accounting software, ensuring that all changes are reflected across your business.
7 Best Shopify Order Editing Apps
Here’s a deep dive into the top Shopify order editing apps available in 2024. These apps cater to various business needs, from simple order adjustments to complex edits involving bulk orders and automated workflows.
1. Edit Order by Cleverific
Introduction: Edit Order by Cleverific is a top choice for Shopify merchants who need a reliable and feature-rich tool for order management. It’s particularly known for handling complex order edits effortlessly.
Key Features:
- Modify product details, quantities, and prices with ease.
- Add or remove products from an existing order.
- Generate and send new invoices after order changes.
- Manage partial or full refunds directly within the app.
- Seamlessly integrates with inventory and accounting tools.
Pros:
- User-friendly and highly customizable.
- Handles both simple and complex edits efficiently.
- Excellent customer support.
Cons:
- On the pricier side, which might not suit small businesses.
- Some features require a bit of a learning curve.
User Ratings: 4.8/5
User Reviews: Users appreciate its comprehensive feature set and robust customer support, although some mention that it takes time to master all the features.
2. Edit Orders ‑ Editify
Introduction: Editify focuses on delivering a straightforward and user-friendly experience for small to medium-sized businesses.
Key Features:
- Easily modify order details and customer information.
- Automated invoice updates post-edit.
- Manage partial or full refunds.
- An undo feature for reverting changes.
Pros:
- Intuitive interface with minimal learning curve.
- Reliable performance.
Cons:
- Limited to basic editing features.
- Not as customizable as some other apps.
User Ratings: 4.6/5
User Reviews: Customers praise its reliability and ease of use, especially for businesses that don’t require advanced features.
3. Quick Edit by Rewind
Introduction: Quick Edit by Rewind is the go-to app for businesses that need to perform bulk edits efficiently. It’s built for speed and large-scale operations.
Key Features:
- Bulk edit multiple orders in one go.
- Advanced search and replace functionality.
- Custom filters to target specific orders.
- Integration with Rewind’s data backup services.
Pros:
- Fast and efficient, ideal for bulk operations.
- Integrates well with Rewind’s backup service.
Cons:
- Bulk editing requires careful use to avoid errors.
- Higher pricing may deter smaller businesses.
User Ratings: 4.7/5
User Reviews: Highly rated for its speed and bulk editing capabilities, though some users caution against potential errors if not used carefully.
4. Orderify by DevCloud LLC
Introduction: Orderify empowers customers to edit their own orders within a set timeframe, which can greatly reduce the burden on your customer support team. It’s ideal for stores that want to offer a higher level of customer service by allowing changes like address updates or product swaps post-purchase.
Key Features:
- Customer-initiated Edits: Customers can make changes to their orders directly from their confirmation emails.
- Admin Control: Store owners can set limitations on what customers can edit and for how long.
- Real-Time Notifications: Get instant alerts whenever a customer edits an order.
- Easy Setup: Quick and simple to integrate with your Shopify store.
Pros:
- Reduces the workload on customer service by allowing self-service for customers.
- Improves customer satisfaction by giving them more control.
- Straightforward to set up and manage.
Cons:
- Limited functionality for backend order edits by the admin.
- Not suitable for businesses needing more complex order editing features.
User Ratings: 4.5/5
User Reviews: Users appreciate how Orderify empowers customers to make their own changes, which leads to fewer support requests. However, some users wish for more backend editing capabilities.
5. EasyOrderEdit by NexusMedia
Introduction: EasyOrderEdit is a flexible app that allows for comprehensive order editing, making it a solid choice for businesses that need both basic and advanced editing features. It’s known for its simplicity combined with powerful functionality.
Key Features:
- Modify Any Order Detail: Change anything from customer information to product details.
- Automated Email Updates: Automatically sends updated order confirmation emails after edits.
- Partial Refund Handling: Issue refunds based on changes made to the order.
- Bulk Actions: Perform bulk order edits to save time.
Pros:
- Combines simplicity with powerful features, making it versatile.
- Excellent for both small tweaks and more complex order changes.
- User-friendly interface.
Cons:
- Some users may find the pricing a bit high for smaller stores.
- Advanced features might require some initial setup and learning.
User Ratings: 4.6/5
User Reviews: Customers highlight the app’s balance between ease of use and powerful features, with many noting that it’s perfect for businesses that need both flexibility and simplicity.
6. Edit Order by Alpha Apps
Introduction: Edit Order by Alpha Apps is designed for stores that need a simple yet effective way to make changes to orders. It offers a clean interface and focuses on the essential features required for order editing.
Key Features:
- Simple Edits: Easily change product details, quantities, and prices.
- Quick Setup: Start using the app with minimal configuration.
- Customizable Invoices: Automatically generate new invoices reflecting the changes.
- Integration Ready: Compatible with various Shopify plugins for enhanced functionality.
Pros:
- Easy to use with minimal setup.
- Ideal for stores that don’t need advanced features.
- Affordable pricing, making it accessible for smaller businesses.
Cons:
- Lacks some advanced features needed for complex order edits.
- Basic compared to more feature-rich competitors.
User Ratings: 4.4/5
User Reviews: Users appreciate the straightforwardness of the app, especially small business owners who need a reliable tool without the complexity of more advanced apps.
7. MultiOrders by MultiOrders
Introduction: MultiOrders is a comprehensive order management tool that not only allows for order editing but also integrates with multiple sales channels, making it ideal for businesses selling across various platforms.
Key Features:
- Order Editing: Modify order details across multiple sales channels from a single interface.
- Multi-Channel Integration: Sync orders from different platforms like Amazon, eBay, and Shopify.
- Inventory Management: Track and manage inventory across all channels.
- Automated Shipping Labels: Generate and print shipping labels directly from the app.
Pros:
- Excellent for businesses selling on multiple platforms.
- Combines order editing with inventory management and shipping.
- Streamlines multi-channel operations.
Cons:
- Might be overwhelming for single-channel Shopify stores.
- Higher pricing due to its extensive feature set.
User Ratings: 4.5/5
User Reviews: Users managing multi-channel operations find this app invaluable, though single-channel users may find it more complex than necessary.
Criteria for Choosing the Best Order Editing Apps
When choosing an order editing app for your Shopify store, consider the following criteria:
- Ease of Use: The app should be user-friendly, with a simple interface that doesn’t require extensive training.
- Integration: It should seamlessly integrate with other tools you’re using, like inventory management, accounting, or CRM systems.
- Features: Look for key features like bulk editing, automated invoice updates, refund management, and customizable options.
- Pricing: Ensure that the app fits within your budget, considering both upfront costs and any potential hidden fees.
- Customer Support: Good support is crucial, especially when you’re dealing with something as critical as order management. Check for availability and responsiveness.
- User Reviews: Ratings and reviews can provide valuable insights into the app’s performance and reliability.
- Scalability: Choose an app that can grow with your business, handling more orders and offering advanced features as needed.
How to Choose the Right App for Your Business
Selecting the right Shopify order editing app depends on your specific business needs:
- Small Businesses: If you run a small store, focus on apps that are affordable and easy to use. You may not need all the advanced features, so a simpler app could be a better fit.
- Medium to Large Businesses: As your business grows, you might require more advanced features, like bulk editing or integration with multiple systems. Look for apps that offer robust functionality and can handle a higher volume of orders.
- Agencies and D2C Brands: If you’re managing multiple stores or need to recommend apps to clients, prioritize flexibility and customization. You’ll need an app that can adapt to various client needs and integrate well with other tools.
Consider creating a comparison table to help visualize which app meets your criteria best. Factor in your current needs and think about what features might become important as your business scales.
Additional Tips for Efficient Order Management on Shopify
To optimize your order management process, consider these additional tips:
- Automate Where Possible: Use automation tools to streamline tasks like invoicing, shipping updates, and inventory management. This reduces the chances of human error and frees up time.
- Regularly Review Your Processes: Periodically assess your order management workflow to identify any bottlenecks or areas for improvement.
- Stay Organized: Keep your order data well-organized, with clear labels and notes. This makes it easier to manage and edit orders quickly.
- Train Your Team: Ensure that everyone involved in order management knows how to use the tools at their disposal. Regular training can prevent mistakes and improve efficiency.
- Monitor Customer Feedback: Pay attention to what your customers are saying about your order management. If you notice recurring issues, it might be time to tweak your processes or consider a different app.
FAQs
What is the best free Shopify order editing app?
While most comprehensive order editing apps are paid, some offer free trials or limited free versions, such as EZ Edit Orders.
Can customers edit their own orders with these apps?
Yes, apps like Orderify allow customers to make edits to their orders within a specified timeframe, reducing the need for manual adjustments by the store admin.
Are these apps suitable for large businesses?
Absolutely. Apps like Advanced Order Editor and MultiOrders are designed with the scalability and complexity of large businesses in mind.
What if I need to edit orders on multiple sales channels?
MultiOrders is specifically designed to manage and edit orders across multiple sales channels, making it ideal for businesses that sell on platforms like Amazon, eBay, and Shopify simultaneously.
Do these apps offer bulk editing features?
Yes, several apps such as Quick Edit by Rewind and OrderlyPrint offer robust bulk editing capabilities, perfect for handling large volumes of orders efficiently.
Is customer support available for these apps?
Yes, most of these apps offer reliable customer support, whether through email, chat, or help centers. It’s advisable to check the support options available before choosing an app.
Can these apps integrate with my existing tools?
Most of the apps listed here integrate seamlessly with various Shopify plugins, as well as third-party tools like inventory management and CRM systems.
How easy is it to revert changes if I make a mistake?
Many apps, including Edit Orders by Editify and EZ Edit Orders, offer an undo feature that allows you to revert changes easily.
Conclusion
Choosing the right Shopify order editing app is essential for streamlining your store’s operations and ensuring customer satisfaction. Whether you run a small business needing straightforward tools or a large enterprise requiring advanced features, there’s an app tailored to your needs. By considering factors like ease of use, integration capabilities, and the specific demands of your business, you can find the perfect solution to handle order changes efficiently. These apps not only save time but also reduce errors, helping you maintain smooth operations and deliver a better shopping experience for your customers.
