Having a business on WooCommerce? Does it get overwhelming sometimes? How about streamlining everything in one software? The WooCommerce CRM helps to manage everything under one roof.
If you’re using WooCommerce or planning to start, you’ll need a professional approach to communicate with and manage your consumers. And the way to do it is by using a WooCommerce CRM.
Let’s learn everything about the Best WooCommerce CRM Software that will help you to streamline your WooCommerce Business.
Key Takeaway :
The 13 Best WooCommerce CRM options for 2024 provide a variety of features to help streamline customer queries and management, making them essential for any Ecommerce Business. These CRMs are designed to seamlessly integrate with WooCommerce, offering tools to improve customer relationships, automate marketing efforts, and provide detailed analytics and reporting. Choose the best CRM Software that is suitable for your business to make your eCommerce store work more smoothly.
What is a WooCommerce Customer Relationship Management?
Woocommerce Customer Relationship Management (CRM): The ideal solution for managing existing and potential customers. It enables the administrator to integrate the sales agent in the store to manage the customer.
This will aid in increasing conversion rates and sales in the store. Furthermore, by viewing the data in a graphical style, the store owner may manage profit and sales.
Customer Service Software That Can help you Improve your customer service metrics
Your customers will love you for using Desku Inbox, Chatbot & live chat
Is the Helpdesk worth it for online stores?
Talking about the helpdesk software, Desku is one of the ideal software that helps e-commerce business to manage their customer in the best ways possible.
From working on customer queries to looking for customer retention, everything is possible through Desku.
The help desk software has some of the best features, let’s have a look at it.
📌It automatically syncs your WooCommerce Store
📌If you are using WooCommerce for the online store, customer management is much easier with the quick solving of tickets and queries.
📌Live chat feature for instant connecting with customers
📌Track down customer activities with your website
📌Automation and Macros
📌Email ticket management system
📌Affordable and does not burn holes in the pocket
📌Social inbox integration
and much more…
Looking for the best WooCommerce customer management system, look for Desku for better handling of customer queries under one roof.
But,
Let’s know how the Best WooCOmmerce CRM solutions help and for that, it is important to know the benefits of WooCommerce customer relationship manager.
Read More: What is a WooCommerce Support Ticket System? (How To Setup)
Benefits Of WooCommerce Customer Relationship Management
Improved Lead Generation with customer relationship management
Salespeople can create a comprehensive picture of their customers and sales prospects thanks to advanced data collection. BI integrations can track customer service and product browsing patterns, product preferences, and social media activity.
With automated marketing, frequent reminders, and information on new goods, salespeople can nurture their leads.
Assigning the right leads to the right salesperson is vital. Integration can automate this based on competencies, closing rates, or proximity for quick sales calls. Choose what suits your needs to improve your business.
WooCommerce CRM integration eliminates spreadsheets, notes, and siloed systems for smoother operations.
Recognize customers with Woocommerce customer relationship feature
Any business that nurtures customer relationships succeeds better. No aspect of client website behavior is left unrecorded thanks to the integration of Salesforce with WooCommerce.
The automatic intelligence-gathering capabilities of integration include corporate concerns, external relationships including social media interests, customer transactions, website behaviour, customer preferences, complaint history, login tracking, and consumer preferences.
Superior Communication
Integration enhances communication options, allowing sales professionals to connect with customers through mobile-friendly channels like phone, text, or email at their convenience.
Complete client profiles facilitate seamless communication. Moreover, integration improves interoffice communication among sales teams and managers.
Managers can mentor salespeople, monitor online and telephone interactions, and intervene when needed to ensure successful transactions.
Routine Task Automation
By handling repetitive tasks automatically, such as gathering data from various databases, monitoring customer behaviour, alerting staff when human intervention is required, and sending marketing messages based on customer profiles, seasonal buying patterns, and special occasions, automation can increase sales.
Gathering customer information, completing sales reports, and reviewing legal issues and contract conditions from prior transactions are additional typical activities.
Top 13 Best WooCommerce CRM Software To Consider
- Metrilo
- Agile CRM
- Ninjodo
- Salesforce
- Sales Autopilot
- WP ERP
- ReadyCloud
- Jetpack CRM
- Active Campaign
- Keap
- Drip
- Pipedrive
- Hubspot for Woocommerce
1) Metrilo
Metrilo is one of the few CRMs designed specifically for WooCommerce. It’s intended to make your WooCommerce analytics work smoothly without the need for time-consuming integrations.
Three distinct plans provide access to various tools, each expanding on the preceding one. On any of the plans, there are no restrictions on the number of users, traffic, data, or emails.
What Makes This WooCommerce CRM Unique?
- Metrilo works with WooCommerce and a few other eCommerce platforms.
- All of your customers can be managed, emails can be sent, and analytics can be viewed in one spot.
- All visitors are captured by the Metrilo CRM, which enables product engagement, cart abandonment, customer segmentation, and one-on-one mailings.
- Custom domains, automation, personalized emails, and segmentation are all available with the eCommerce email marketing module.
- Revenue data, product performance, retention analysis, predefined sales funnels, and order statuses are all available in the eCommerce analytics section.
2) Agile WooCommerce CRM
Agile WooCommerce CRM software can be incorporated into any eCommerce platform or website, however, also has a WordPress CRM-specific offering. Customer management, intelligent processes, web interaction, and other tools are included in the WordPress WooCommerce system.
The best part about Agile is that it is one of the most powerful CRMs on the market, yet you can try it for free. The company offers a free plan for up to ten users, so a smaller corporation may end up paying nothing if they don’t exceed that number.
What Makes This WooCommerce CRM Unique?
- Agile offers a free subscription for up to ten users.
- Even the premium plans are reasonably priced.
- Agile combines the majority of your marketing and CRM requirements into a single system. This includes sales, marketing, customer service, and add-ons.
- Agile’s helpdesk is unusual in that it supports canned responses, groups, labels, and reports.
- All options include email and phone support.
- The CRM works with programs such as Google, Shopify, and Stripe.
- Agile provides a Chrome extension to help you with the process in your browser.
- With an email template builder, landing page builder, marketing automation, and social media monitoring, the marketing section is more powerful than most CRMs on this list.
3) Ninjodo
Ninjodo, designed for small teams and entrepreneurs, provides a simple and focused CRM tool without the confusion or clutter of larger solutions. The software is intended to help you generate sales, manage contacts, simplify emails, and become organized.