A green icon with headphones on it, representing the freshdesk brand.

Freshdesk Migration with Desku

Configure Freshdesk for the easy import of Customer base and data into Desku

App details



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6 June, 2023




What is Freshdesk?

Freshdesk is a popular customer support software that offers a range of features to help businesses effectively manage their customer interactions and support operations. It provides solutions for ticketing, knowledge base management, automation, collaboration, and more.

How Does Freshdesk Migration Help Desku Customers?

It is basically known as help desk migration. If you’re currently a Freshdesk customer and considering a switch to Desku for your customer support needs, you may be concerned about the process of importing your valuable customer data. However, with Desku’s Freshdesk Migration feature, you can seamlessly transfer all your Freshdesk Customer Support Data to Desku without any hassle. Rest assured that every single customer query and detail will be imported, leaving you with no worries about missing out on any important information about your customer. 

What are the benefits of Zendesk Migration in Desku?

✅ Easy importing of customers hassle-free

✅ Hassle-free migration without any extra effort 

✅ No need for manual importing

✅ No fear of losing out on any customer data or tickets. 

✅ Everything remains the same, but only a different platform

✅ No extra pricing to be paid for importing your customer data.

Freshdesk is a cloud-based customer support platform that provides helpdesk and customer service solutions for businesses. It offers features such as ticket management, multi-channel support, self-service portals, and more.

Migrating from Freshdesk to Desku can help businesses streamline their customer support processes and improve their overall customer experience. Desku offers similar features as Freshdesk but with added benefits such as a more intuitive user interface, better reporting and analytics, and enhanced integrations with other tools.

By migrating to Desku, businesses can benefit from a more efficient and effective support process, allowing them to provide better service to their customers and ultimately drive growth. The migration process is simple, secure, and can be completed with minimal disruption to the business.

👉Go to setting option

👉Select the “Account Details” from the panel.



👉Select the “Export Data” option and just export.



👉You will recieve mail with the “ZIP” file attached. 

👉Download the ZIP file and upload it on the Desku account


👉Save the data and your Freshdesk Migration to Desku

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