Updated : Apr 24, 2024
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7 Best JivoChat Alternatives – Boost Customer Engagement | Expert Picks

Best JivoChat Alternatives – Boost Customer Engagement Expert Picks

7 Best JivoChat Alternatives – Boost Customer Engagement | Expert Picks

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Table of content

Looking to amplify customer engagement beyond JivoChat?

Try these Top Jivochat alternatives:
1) Desku offers AI-powered solutions and automated responses.
2) Tidio provides multi-channel support with a user-friendly interface.
3) Tawk.to is notable for its free live chat software and real-time visitor monitoring.
4) LiveAgent excels in ticketing features and multilingual support.
5) Freshchat delivers AI chatbots and advanced analytics.

Each of these options can elevate your business’s communication and engagement capabilities. Discover these alternatives for improved customer interactions and enhanced service offerings.

Key Takeaways

  • Desku Eva AI: Premier AI-powered alternative with automated responses and lead generation capabilities.
  • Tidio: Leading multi-channel customer communication tool with user-friendly interface for enhanced engagement.
  • Tawk.to: Notable free live chat software with real-time visitor monitoring and detailed chat reports.
  • Advanced features, risk mitigation, and improved customer service drive the search for alternatives.
  • Tailoring choices to specific business needs for enhanced communication and service capabilities.

What is JivoChat?

If you’re looking for a versatile live chat software to improve customer engagement across multiple channels, JivoChat is a powerful solution for online businesses.

JivoChat enables you to interact with website visitors, offering features like instant callbacks, social media integration, visitor monitoring, CRM, and video calls.

Additionally, JivoChat provides a forever-free plan for users, making it a great option for enhancing customer service and engagement.

Why look for JivoChat Alternatives?

Considering the need for more advanced features and mitigating potential risks, exploring alternatives to JivoChat can greatly improve your customer service capabilities and overall business communication.

By seeking out different live chat tools and competitors, you can find solutions that offer superior customer service, optimize customer communication, and ultimately improve your support services.

Evaluating these alternatives allows you to tailor your choice to suit your specific business requirements effectively.

Best JivoChat Alternatives

When looking for the best JivoChat alternatives, consider options like Desku, Tidio, Tawk.to, Userlike, and Intercom.

These alternatives offer a range of features to improve customer engagement and support, including customizable chat widgets, multi-channel support, and integration with CRM systems.

Evaluating these options based on your business needs and preferences can help you choose the most suitable alternative for efficient customer interactions.

Desku – AI Customer Service Software

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7 best jivochat alternatives - boost customer engagement | expert picks -

Desku Eva AI stands out as a premier alternative to JivoChat, offering cutting-edge AI-powered solutions for improving customer engagement and support services.

With features like automated responses, personalized interactions, and lead generation capabilities, Desku Eva AI improves customer service efficiency.

Real-time support, seamless communication, and intelligent chatbot capabilities enable businesses to boost user engagement, improve customer satisfaction, drive conversions, and streamline support processes effectively.


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7 best jivochat alternatives - boost customer engagement | expert picks -

Tidio, a leading customer communication product, offers businesses a versatile multi-channel support solution. Known for its user-friendly interface, Tidio excels in customer engagement through live chat, messenger, and email interactions.

Easier to navigate than JivoChat, Tidio provides efficient customer support. With Tidio, businesses can improve customer communication and streamline support services effectively.


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7 best jivochat alternatives - boost customer engagement | expert picks -

A notable alternative to JivoChat is Tawk.to, a free live chat software known for its real-time visitor monitoring and customizable chat icon. Tawk.to enables effective customer engagement through its user-friendly interface and detailed live chat reports.

It’s commonly used in industries such as Information Technology and Services, as it offers simple integration features for easy setup on websites, enhancing customer interactions.


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7 best jivochat alternatives - boost customer engagement | expert picks -

Consider Userlike as a top contender among the best alternatives to JivoChat, offering AI-powered language translation and advanced customization options for improved customer interactions.

Userlike prioritizes data privacy, integrates seamlessly with CRM systems, and focuses on user-friendly design. With its emphasis on security and customization, Userlike provides a complete chat solution for businesses looking to improve customer support and engagement.

Userlike FeaturesDescription
AI-powered translationImproves communication
Advanced customizationPersonalizes chat experience
Data privacy focusEnsures confidentiality
CRM system integrationBoosts functionality
User-friendly designFacilitates ease of use


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7 best jivochat alternatives - boost customer engagement | expert picks -

For businesses seeking a thorough alternative to JivoChat, Intercom stands out as a complete solution offering AI, Bots, and Rules to improve customer support efficiency and engagement.

Intercom helps reduce support costs and increase operational efficiency by sending proactive messages to minimize inbound support volume.

Known for providing self-service customer support, Intercom’s Engagement OS turns signups into active customers with features like behavioral triggers, live visitor tracking, and FAQ building.


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7 best jivochat alternatives - boost customer engagement | expert picks -

Switching from Intercom to Zendesk, explore a robust customer support solution that provides cross-channel support features and detailed data reporting capabilities.

Zendesk is a reputable help desk software offering live chat, integrations, and customer engagement tools. Utilized by various industries, it elevates customer interactions with behavioral triggers, live visitor tracking, and FAQ building.

With 90+ integrations and thorough data reporting, Zendesk is a strong choice for businesses seeking effective customer support solutions.

Cross-channel supportProvides assistance across multiple channelsBroadened customer reach
Detailed data reportingDelivers in-depth data insightsEnhances decision-making
Behavioral triggersTriggers based on customer behaviorCustomized interactions


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If you’re in search of a robust live chat software to replace JivoChat, consider exploring Smartsupp for its advanced features and customizable chat widgets.

Smartsupp offers offline messaging to engage visitors when agents are unavailable and seamless e-commerce integration.

You can opt for a free plan with limited features or choose a paid plan starting at $19.5/month for improved functionality.


To sum up, exploring alternatives to JivoChat can lead to improved customer engagement and streamlined support operations.

Did you know that 79% of customers prefer live chat for quick answers to their questions?

By selecting the right platform tailored to your business needs, you can enhance your customer service experience and drive satisfaction.

Don’t hesitate to research and compare options to find the perfect fit for your organization.

Gaurav Nagani
Gaurav Nagani
As Founder & CEO of Desku.io, Gaurav has made a distinct mark in the customer support and ai bot field. His commitment to AI-enhanced solutions and his industry experience have been instrumental in modernizing customer service.

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