Best Live Chat App For Shopify and other Ecommerce Platforms | LiveChat

December 21, 2021 2022-06-18 7:44

Stay Connected With Your Customers

Fuel your sales game with instant customer support through Desku’s Live Chat Solution.

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best live chat app for shopify

Provide with the superb customer experience with Live Chat

Get quality leads

Qualify and support your leads by showing automated support. Talk to customers for what exactly they require.

Experience the Real-Time Chat

Know your customers better by having real-tim conversation. Get to know what your customers expect.

DELIVERABILITY

Connect Desku With The
Software you use every day

Exchange data between Desku & your CRM, create an issue in your project management tool, update case statuses, and more. Integrate our ticketing system with your favorite tools to improve your workflow.

Simple, Yet Powerful Features

Create better Support Services for your Valuable customers.

Real-time typing view

Make your live chat game stronger with a real-time typing view. It allows viewing if the agent is typing or not. This will allow for leading a faster conversation.

Realtime Typing desku.io
Chat Widgets desku.io

Access the Knowledge Base

Before contacting the support agent in the Live Chat, let customers go through the Knowledge Base and get answers to the basic queries. 

Website visitor tracking

Do not miss out on any customers even when they leave their message on live chat and vanish. Get in touch with them with their contact details through the visitor tracking feature of LiveChat.

Saved Replies

Increase your work efficiency by centralising your replies to some common questions. Use the Save Reply feature to answer the repetitive questions asked by customers.

Simple, Yet Powerful Integrations

Get to work with the tool you love.

powerful integrations

Know What Our Users Say!

Desku bought some marvellous differences in the Business. 

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Clarke Gillebert

Shopify Store Owner

Shopify Business Owner

Desku is the Ecommerce Helpdesk software I've used. I've used it recently and my customers love it. It's easy to use and the team at Desku is always there when I need help.
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Iruka Akuchi

Woocommerce store owner

WooCommerce Business Owner

Desku is a great tool for managing customer service inquiries. It allows us to create and manage ticket responses, which we can apply to multiple tickets.
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Carole Chimako

Envato Author
Desku is the best customer service software for Ecommerce stores. Since we started using Desku, our customer satisfaction scores have gone through the roof.
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Kevin Kay

Business Owner(Envato)
It is very simple helpdesk to use for my business, as it has very straight forward interface and features for using it right. Business flow becomes easier with the time.

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