Live Chat Software Used by 500+ Companies
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Automate
Reduce Queries by 40%: Equip Customers with Relevant Info for Self-Service Using Our Knowledge Base
Resolve up to
80% of cases with AI
With faster resolutions and more customers served using AI chatbots, you will take the heat off your support agents, allowing them to devote more time to solving complex customer issues.
Improve productivity
with One, your
AI co-pilot
Provide faster and smarter support with AI. Help your agents and sales reps work more effectively, from collecting and accessing company knowledge to suggesting replies faster.
Chat
Talk to visitors before they leave your website. Use pre-set messages to engage people automatically, or start chats with selected visitors on your own.
Desku helped KoinX Automate their customer support with Eva AI Chatbot , resulting in 85% less customer service queries and higher customer satisfaction.
Sell
Give advice using the standard chat or connect LiveChat with ecommerce platforms to send in-chat product recommendations.
“Desku helped Yum Asia by integrating automated ticketing, live chat, and a knowledge base, resulting response times and efficiency by 40%, leading to better customer satisfaction and more effective support.”
Support
Increase customer satisfaction and get repeat business by helping customers around the clock across several communication channels.
“Desku helped SeniorCare by automating responses and cutting resolution time by 60%. They also added smooth communication channels, making the service faster and improving customer satisfaction.”
Measure
Discover key insights with reports you can understand even without a data analyst on board and make business decisions backed with data.
“Desku helped Yum Asia by integrating automated ticketing, live chat, and a knowledge base, resulting response times and efficiency by 40%, leading to better customer satisfaction and more effective support.”
Frequently Asked Questions
Integrate LiveChat with the software you already use
Discover key insights with reports you can understand even without a data analyst on board and make business decisions backed with data.
