A logo with a red circle.


Webhooks is a mechanism that allows applications or systems to send real-time notifications or data to other applications or systems

App details



Build by



6 June, 2023




What is Webhooks?

A Webhooks is a mechanism that allows applications or systems to send real-time notifications or data to other applications or systems. It is a way for different services to communicate and trigger actions based on specific events or updates.

Benefits of Webhook

  1. Real-time notifications: Webhooks enable instant and real-time communication between systems, allowing for immediate notifications or updates.

  2. Event-driven automation: They trigger actions or workflows automatically based on specific events or triggers, reducing manual intervention.

  3. Efficient data synchronization: Webhooks facilitate seamless data exchange and synchronization between different applications or services.

  4. Simplified integration: They simplify the integration process between systems, as webhooks provide a standardized and straightforward communication mechanism.

  5. Reduced resource consumption: Unlike polling, webhooks eliminate the need for continuous checking or polling for updates, resulting in lower resource consumption.

  6. Improved scalability: Webhooks allow systems to scale efficiently by handling events and notifications as they occur, without impacting performance.

  7. Enhanced flexibility: Webhooks offer flexibility in terms of defining and customizing the events and actions that trigger notifications, enabling tailored integration scenarios.

  8. Error handling and reliability: Webhooks often include mechanisms for handling errors and ensuring reliable delivery of notifications, providing a robust communication method.

  9. Streamlined workflows: With webhooks, processes and workflows can be automated, resulting in streamlined operations and increased productivity.

  10. Versatility: Webhooks can be used in a wide range of applications, from sending notifications to integrating third-party services and enabling real-time interactions.

How Webhooks Integration will help in Desku?

  1. Real-Time Updates: Webhooks provide real-time updates, which means as soon as an event occurs in Desku, the connected system or application will be notified. This can help in keeping all systems up-to-date with the latest information.

  2. Automation: Webhooks can trigger automated workflows. For instance, if a new ticket is created in Desku, a webhook can trigger an automated response or alert to the relevant team, improving response times.

  3. Integration with Other Systems: Webhooks can help Desku communicate with other systems and applications. This can help in creating a unified platform where all systems can interact with each other seamlessly.

  4. Customization: Webhooks can be customized to trigger specific events. This allows businesses to tailor their workflows according to their specific needs.

  5. Efficiency: By automating processes and ensuring real-time communication between systems, webhooks can significantly improve operational efficiency.

How can you configure Webhook with Desku?

👉Open “browse integrations”

👉Choose “Webhook” to configure it further. 



👉When you install it, you will see the Webhook URL and an API key. 

👉You are ready to go with the Webhook Integration with Desku. Carry the seamless work for handling Customer Support all in one. 

More apps like this

Power up your Intercom chat with Desku’s AI tools! Integrate chatbots, leverage Eva AI for seamless live chat support, and easily handover complex queries to live agents.
A blue square with the letter f on it, representing FlowMattic.
FlowMattic is a WordPress plugin that allows you to automate your workflows and connect your apps without any coding.
Weglot simplifies the process of translating your website into multiple languages, even for non-technical users.
A Zendesk logo featuring the letter z.
Experience hassle-free migration from Zendesk to Desku, an optimal alternative. Explore Desku’s streamlined data import, enhancing customer service operations.