Best Shopify Chat Apps for 2024

Updated : Feb 12, 2024

What Are Some Of The Best Shopify Chat Apps for 2024?

The best Shopify chat apps for 2024 include PingMe, which offers seamless conversations across Shopify stores, Facebook, and Instagram, Chaty, a comprehensive chat button that integrates popular chat apps, and Dondy, which allows instant engagement with customers through WhatsApp. These apps can enhance customer communication and support, ultimately boosting sales and satisfaction.

Our Criteria: Here's How We Choose The Best Shopify Chat Apps for 2024 [ Rating | Reviews And Features ]

You’re a busy online ecommerce store owner, We know how tough it can be to find the right shopify apps for your store. So, we’ve done the homework for you and found the best Chat apps for Shopify. By checking ratings, reviews, and features, we’ve picked the top Chat apps. We really hope this helps you enhance your store with the perfect Chat app

Table Of Contents

PingMe Facebook Messenger Chat - best Support Chat app

PingMe Facebook Messenger Chat

4.8

(442)

Developed By : Omega

Start from $2.49 /month

Live chat & engage with customers everywhere they shop: Facebook Messenger, Instagram, Whatsapp

With PingMe, your customers can easily reach out to you wherever they are – in their favorite chat platforms. It’s fast and convenient for both customers and you. By integrating PingMe with just one click, you can maintain seamless conversations across your Shopify stores, Facebook, and Instagram. This not only saves you time and money but also provides real-time messaging, centralized customer engagement, and valuable tracking data. PingMe goes beyond being just a chatbot – it allows you to have genuine conversations and provide people with exactly what they need, when they need it, thanks to its superior deliverability.

With PingMe, your customers can easily reach out to you wherever they are – in their favorite chat platforms. It’s fast and convenient for both customers and you. By integrating PingMe with just one click, you can maintain seamless conversations across your Shopify stores, Facebook, and Instagram. This not only saves you time and money but also provides real-time messaging, centralized customer engagement, and valuable tracking data. PingMe goes beyond being just a chatbot – it allows you to have genuine conversations and provide people with exactly what they need, when they need it, thanks to its superior deliverability.
  • Enhance customer support experience and boost sales with a live chat widget
  • Centralize all customer engagement in one place for easier remarketing
  • Engage with customers at every touchpoint with insightful analytics
  • Provide 24/7 customer care and reach them even after they leave your website
  • Enjoy a beautiful and modern chat widget that complements all themes
Accessibly - best Support Chat app

Accessibly

4.6

(20)

Developed By : On The Map Marketing

Start from $20 /month

Enhance the Accessibility and Inclusivity of Your Store with Accessibly

Accessibly is here to assist you in achieving ADA/WCAG compliance, making your store more accessible and user-friendly for all individuals. By adhering to the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG), we ensure that your store is easy to navigate and use by everyone. With our comprehensive solutions, you can foster a more inclusive and welcoming environment for your customers.

Our services enable you to comply with the ADA and WCAG, guaranteeing a seamless user experience for all visitors to your site. Through our widget, users can easily select accessibility options, while our background features effectively address various accessibility issues that may arise on your website.
  • Visitors can instantly apply content, color, and navigation-related adjustments.
  • AI-generated image alt text, skip to content, and menu are among the background features available.
  • The widget includes an Accessibility Statement and a template for your convenience.
Chaty: WhatsApp & Chat buttons - best Support Chat app

Chaty: WhatsApp & Chat buttons

5

(174)

Developed By : Premio

Start from $79 /month

Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc

Chaty is a comprehensive chat button that allows customers to easily communicate with you through their preferred live chat messaging apps. With Chaty, you can integrate popular chat apps such as WhatsApp, Facebook Messenger, SMS, email, Viber, phone, WeChat, Skype, Line, Instagram, TikTok, Telegram, Poptin, and more. Enhance accessibility by adding a contact form, phone button, Call Now button, and click-to-call widget. Take advantage of preset messages to streamline communication through your WhatsApp chat button. Experience increased sales conversions, lead generation, and improved client support, all in one convenient live chat button.

Chaty is a comprehensive chat button that allows customers to easily communicate with you through their preferred live chat messaging apps. With Chaty, you can integrate popular chat apps such as WhatsApp, Facebook Messenger, SMS, email, Viber, phone, WeChat, Skype, Line, Instagram, TikTok, Telegram, Poptin, and more. Enhance accessibility by adding a contact form, phone button, Call Now button, and click-to-call widget. Take advantage of preset messages to streamline communication through your WhatsApp chat button. Experience increased sales conversions, lead generation, and improved client support, all in one convenient live chat button.
  • Close sales via WhatsApp chat, Facebook Messenger, Line, Telegram, Viber, and TikTok
  • Allow visitors to reach you through their preferred chat apps, including SMS and call button
  • Customize the chat widget’s font, color, position, icons, and preset welcome messages
  • Track and analyze customer interactions with your chat button using Google Analytics
  • Show WhatsApp icon and chat buttons on both mobile and desktop using triggers and targeting
Dondy: WhatsApp Chat+Marketing - best Support Chat app

Dondy: WhatsApp Chat+Marketing

5

(224)

Developed By : Dondy

Start from $5.99 /month

Add WhatsApp Button to Your Store & Recover Abandoned Carts Via WhatsApp: Improve Sales and Support.

Enhance your sales and boost customer satisfaction with Dondy. By integrating a WhatsApp chat widget into your Shopify store, you can instantly engage with your customers, providing them with fast support and building trust. Utilize the power of WhatsApp, the communication channel with the highest open rates, to recover abandoned carts. Take advantage of this platform to send automated personalized messages, exclusive offers, and reminders to your customers. With Dondy, you can maximize conversions and effortlessly grow your business.

Improve sales and customer satisfaction with Dondy. Add a responsive WhatsApp icon, button, and chat widget to your Shopify store, enhancing the overall customer experience.
  • Increase customer engagement and drive sales by bringing them back to your store.
  • Simple and easy installation process, no coding required. Get your WhatsApp button up and running in just one minute.
  • Recover abandoned carts through the power of WhatsApp.
GetButton: WhatsApp, FB & More - best Support Chat app

GetButton: WhatsApp, FB & More

4.2

(171)

Developed By : SAAS GROVE COM LTD

Start from $4.99 /month

Connect with your store visitors via popular messaging apps or a contact form. Get your button now.

The GetButton widget allows website visitors to easily connect with you through popular messaging apps such as Facebook Messenger, WhatsApp, Viber, Line, or even a contact form. With GetButton, you can choose from over 20 buttons and combine them into one floating button. Customize the button’s appearance, including its size, color, image, and position, and add a greeting message to enhance visibility and engagement. Installing GetButton is quick and easy, taking less than 60 seconds, and it is compatible with all themes.

The GetButton widget takes website visitors directly to the messaging app such as Facebook Messenger, WhatsApp, Viber, Line, or even a contact form, and allows them to initiate a conversation with you. GetButton allows you to choose and combine one of 20+ buttons into one floating button, customize how it looks, such as size, color, image, and position, and add a greeting message to increase visibility and engagement. Plugs Right In: Installs in less than 60 seconds, and works on all themes.
  • Choose from over 20 messengers, email, phone, contact form, custom link, and more.
  • Add a floating contact form to drive more leads and sales.
  • Add a greeting message to increase visibility and engagement.
  • Customize the button’s image size, color, and positioning to better fit your theme.
WhatsApp Chat + Cart Recovery - best Support Chat app

WhatsApp Chat + Cart Recovery

4.8

(669)

Developed By : Softpulse Infotech

Start from $14.99 /month

WhatsApp Chat Widget: Automated WhatsApp Messages for Abandoned Checkout, Order Confirmation, and COD Verification

Introducing our single widget with multiple features designed to enhance your WhatsApp experience. With this widget, you can enjoy WhatsApp Chat, FAQs, Order Tracking, and Contact Us functionalities all in one place. Additionally, we offer manual and automated WhatsApp messages for Abandoned Checkout Recovery, Order Confirmation, COD Verification, Order Fulfillment, and Review Request notifications. Our mobile app is also available for manual abandoned cart recovery and other WhatsApp messages.

Our widget provides a seamless experience with its multiple features, including WhatsApp Chat, FAQs, Order Tracking, and Contact Us. You can rely on our manual and automated WhatsApp messages for Abandoned Checkout Recovery, Order Confirmation, COD Verification, Order Fulfillment, and Review Request notifications. For added convenience, we offer a mobile app for manual abandoned cart recovery and other WhatsApp messages.
  • Enjoy the convenience of an all-in-one widget for WhatsApp Chat, FAQs, Order Tracking, and Contact Us.
  • Effortlessly recover abandoned checkouts with our automated WhatsApp messages. Now, you can even use your own number.
  • Experience hassle-free Order Confirmation, COD Verification, Fulfillment, and Review Request processes.
  • Our chat widget offers multiple support agent contacts, availability time, and more.
  • Enhance your Web WhatsApp experience with our Chrome Extension. Recover abandoned carts, confirm orders, and more.
RT: WhatsApp Chat, Live Chat - best Support Chat app

RT: WhatsApp Chat, Live Chat

4.8

(458)

Developed By : RoarTheme

Start from $6.99 /month

Add a chat widget and share via WhatsApp and other channels to enhance the support experience.

WhatsApp Chat and Share provides the easiest and most natural way for your visitors to communicate with you. By allowing people to send you their questions and embedding a widely-used and popular messenger on your website, you can establish a seamless communication tool for your clients. This enables you to stay connected with your audience at all times, regardless of your location or the device you are using. Additionally, users will receive notifications about new messages directly on the web page, ensuring uninterrupted chatting.

WhatsApp Chat and Share is the most effortless and native way of communication for your visitors. Let people send you their questions and allow you to embed a well-used and popular messenger on your website and establish an easy communication tool for your clients. You will be able to stay in touch with your audience anytime and anywhere, answering from any device. Users will receive notifications about new messages right on the web page for uninterrupted chatting.
  • Enable your visitors to communicate with your support team through WhatsApp, Telegram, and other platforms.
  • Enhance your customer chat service experiences to drive more sales.
  • Compatible with all themes, including customized ones.
Shopify Inbox - best Support Chat app

Shopify Inbox

4.4

(1,650)

Developed By : Shopify

Start from NULL /month

Boost Your Sales and Connect with Customers through Live Chat

Shopify Inbox is an invaluable messaging tool that allows you to engage with customers in real-time as they browse your online store. In fact, a staggering 70% of all Inbox conversations result in a purchase. By utilizing live customer information such as their viewed products, shopping cart contents, and past orders, you can personalize your messages to cater to each individual customer. Additionally, you have the ability to recommend products or offer exclusive discounts to encourage higher order values. With automated replies, frequently asked questions (FAQs), and a personalized chat experience, you can provide prompt assistance to your customers.

Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. In fact, 70% of all Inbox conversations are with shoppers making a purchase. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor your message to your customer. You can even recommend products or offer discounts to increase order value. Help customers faster with automated replies, FAQs, and a personal chat experience.
  • Enable chat functionality and effortlessly track your results through the seamless workflow in the Shopify admin.
  • Efficiently manage conversations from both your online store chat and the Shop app.
  • Gain valuable insights about your customers through their profiles and cart details.
  • Seamlessly send product recommendations, photos, and discounts without ever leaving the chat.
  • Save time for both you and your buyers by automating greetings, contact capture, and frequently asked questions (FAQs).

Hello, eCommerce Store Owner Since you’ve explored this far, we’d like to introduce you to our top three recommended Shopify app articles.

These can significantly enhance your store’s performance:

Dive in and discover tools that can elevate your eCommerce journey!

We understand that picking the right Shopify app isn’t easy. Here are the top Shopify apps we discovered in our studies. We really hope you’ll find one of these perfect for your shop.
If you believe there’s a great app that should be on this list, please email us at [email protected]. In the meantime, good luck with your growth!
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