Best Shopify Phone support Apps for 2024

Updated : Feb 12, 2024

What Are Some Of The Best Shopify Phone support Apps for 2024?

The best Shopify phone support apps for 2024 offer a range of features, including click-to-call, voicemail, call recording, and customized phone numbers, allowing you to provide seamless communication and top-notch service to your customers. These apps can help you enhance your customer service, increase accessibility, and ultimately drive more sales for your business.

Our Criteria: Here's How We Choose The Best Shopify Phone support Apps for 2024 [ Rating | Reviews And Features ]

You’re a busy online ecommerce store owner, We know how tough it can be to find the right shopify apps for your store. So, we’ve done the homework for you and found the best Phone support apps for Shopify. By checking ratings, reviews, and features, we’ve picked the top Phone support apps. We really hope this helps you enhance your store with the perfect Phone support app

Table Of Contents

Request Callback ‑ By Carton - best Support Phone support app

Request Callback ‑ By Carton

(1)

Developed By : Carton

Start from $6.99 /month

Boost Your Sales with Our Callback Request Button

Don’t let missed sales opportunities slip through your fingers. Give your potential customers the power to request a call back and close deals over the phone. Say goodbye to lost sales due to unanswered questions or unresolved concerns. With our optional enquiry message, you can easily assign the right support and assistance to your customers, setting yourself apart from your competitors with exceptional customer service.

Empower your potential customers to request a call back and recover sales that may have been lost due to unanswered questions or unresolved concerns. Our optional enquiry message streamlines the process of providing the right support and assistance to your customers. Stand out from your competitors by delivering a superior level of customer service and support.
  • Effortlessly manage leads status and track conversions
  • Customize the widget and form to seamlessly integrate with your brand
  • Ensure GDPR compliance with our callback request feature
Advanced Voice Mail - best Support Phone support app

Advanced Voice Mail

(1)

Developed By : Websyms IT Solutions

Start from $4.99 /month

Voice mail is an online voice recorder app that enables customers to send voice messages.

With Voice mail, you have the ability to record and listen to voicemails before sending them. All voicemails sent to you can be conveniently accessed and played within the app. Additionally, you can track the specific page from which the voicemail was sent on your store. The app also offers the option to send voicemails to your personal email. You have the flexibility to customize the email template, as well as the thank you message and URL redirection after sending a voicemail.

  • Empower your customers to easily record and send voicemails.
  • No need for template customization – effortlessly display on any page.
  • Receive email alerts for new voicemails if desired.
trunkd Click‑to‑Call - best Support Phone support app

trunkd Click‑to‑Call

(1)

Developed By : trunkd Corp.

Start from Free to install /month

Enhance Customer Service with Click-to-Call Feature for Your Web Store

By incorporating the click-to-call feature on your web store, you can take your customer service to a whole new level. This innovative tool allows your customers to easily contact you, ensuring seamless communication and top-notch service. Whether you are at home, in the office, or on the go, click-to-call enables calls to be directed to your mobile phone. Additionally, you have the flexibility to set up business hours, enabling or disabling the feature based on your availability.

With the click-to-call feature, your customers can conveniently reach out to you directly from your store, connecting to your mobile phone effortlessly.
  • Directly connect with your customers as they call you from your store
  • Flexibility to enable or disable the feature based on your business hours
  • Only pay for the calls you receive from your customers

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Zadarma - best Support Phone support app

Zadarma

(1)

Developed By : Zadarma

Start from Free to install /month

Effortlessly Connect with Customers and Expand Your Client Base

With the user-friendly Zadarma application, you can seamlessly reach out to customers, access call recordings, and even acquire new clients after each call. When a potential customer contacts you, the application will automatically generate a client profile and store the call recording for your convenience.

By utilizing the Zadarma application, you can effortlessly connect with customers, access call recordings, and attract new clients. Whenever a new client reaches out to you, the application will automatically create a client profile and save the call recording, which can be conveniently accessed through the customer card.
  • Efficiently communicate with your Shopify customers.
  • Conveniently access call recordings directly from the Shopify interface.
  • Create customer profiles for incoming calls from unknown numbers.
  • Display customer names on your IP phone during incoming calls.
Jaya - best Support Phone support app

Jaya

5

(1)

Developed By : TargetClose

Start from $15 /month

Get a Dedicated Phone Number for Your Business

With JAYA, you can easily obtain a custom phone number for your Shopify Store, eliminating the need to use your personal number. We offer a range of plans to cater to your specific requirements. Whether you prefer to set up voicemail or forward calls to your cell phone, we have you covered. Plus, our basic plan comes with a 30-day money-back guarantee, ensuring your satisfaction. If, for any reason, you are not completely satisfied with the basic plan, simply uninstall the app within 30 days for a full refund.

With JAYA, you can acquire a custom phone number for your Shopify Store, tailored to your needs. Choose from our selection of plans to find the perfect fit. Whether you want to set up voicemail or forward calls to your cell phone, we have the solution for you. Additionally, our basic plan includes a 30-day money-back guarantee, giving you peace of mind. If you decide that the basic plan doesn’t meet your expectations, uninstall the app within 30 days to receive a full refund.
  • Select a phone number with your area code to prominently display on your store.
  • Easily configure your number with voicemail or call forwarding.
  • Effortlessly manage your call logs and voicemails.
  • Sign up for the Basic Plan and enjoy a 30-day money-back guarantee.
Customer Exporter - best Support Phone support app

Customer Exporter

(1)

Developed By : ORSIS

Start from $9.90 /month

Efficiently Communicate with Customers by Transferring their Information to Your Phone and WhatsApp

By transferring your user information to WhatsApp, you can easily chat with them and communicate effectively. With the WhatsApp web, you can seamlessly transfer customer information to your phone and avoid any errors. This allows you to directly communicate with them through WhatsApp. Additionally, you have the option to create different customer or WhatsApp groups according to your preferences. Moreover, you can transfer users to your phone book and send them SMS messages. You also have the flexibility to add custom features.

Transfer Users to WhatsApp and WhatsApp Groups
  • Transfer users to mobile phone for sending bulk SMS
  • Transfer users to computer for sending bulk messages

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Voice Call Notification - best Support Phone support app

Voice Call Notification

1

(1)

Developed By : Epinovus Pvt Ltd

Start from $9 /month

This app enables users to send order status notifications to their customers through voice calls.

Keeping customers informed about their order status can be a time-consuming task. The Voice Call Notification app allows users to automatically send order status notifications through voice calls, including order confirmation, cancellation, and fulfillment. Please note that this app is only compatible with Pakistan phone numbers. It is integrated with IntelliCom (Pak) and functions exclusively for Pakistan numbers.

  • Order Confirmation Status via Call
  • Order Cancellation Status via Call
  • Order Fulfillment Status via Call
Elfsight Click To Call Button - best Support Phone support app

Elfsight Click To Call Button

(5)

Developed By : Elfsight

Start from $5.99 /month

Enhance User Experience with a Convenient Call Button on Your Website

Make it effortless for visitors to contact you directly from your website by incorporating the Call button on Shopify. With just one click, users can easily reach out to you and display your phone number. By providing this convenient feature, you can increase your accessibility and attract new potential clients.

With the help of the Call button on Shopify, you can ensure that you are always within reach. Your visitors will appreciate the simplicity of one-click dialing and the ability to see your phone number. By making it easy for them to call you, you can expand your client database and foster new business opportunities.
  • Effortlessly make phone calls
  • Customize the appearance of the widget
  • Toggle different elements of the call window
Phone Number & Call Shopdigits - best Support Phone support app

Phone Number & Call Shopdigits

5

(5)

Developed By : Random Forest Inc

Start from $40 /month

Register a toll-free business line and engage with customers and their orders on mobile

Shopdigits offers an affordable solution for adding a virtual call center to your Shopify store. With our native mobile apps for iOS and Android, you can provide real-time support to new customers. By getting a business phone number, you can connect with customers through SMS or voice calls. The Shopdigits app on your personal device allows you to keep your personal phone number private while still connecting with customers.

Shopdigits is the most cost-effective way to enhance your Shopify store with a virtual call center. Our native mobile apps for iOS and Android are perfect for providing real-time support to new customers. By getting a business phone number, you can connect with customers through SMS or voice calls. The Shopdigits app on your personal device allows you to keep your personal phone number private while still connecting with customers.
  • Get a business phone number to make and receive customer calls at a low cost.
  • Provide support to customers when they need it most, directly through the app.
  • Enjoy iOS and Android supported mobile apps for sending and receiving SMS and calls.
Robo Calls ‑ Pakistan - best Support Phone support app

Robo Calls ‑ Pakistan

5

(6)

Developed By : Hexon Soft

Start from Free to install /month

Send Automated Order Confirmation Calls in Urdu or English to Any Mobile Number in Pakistan

Orders with cash on delivery mode have the maximum chance of RTO (Return to Origin) and to reduce such unexpected returns, our order confirmation app will assist you in reducing bogus orders. Now, store owners can send automated order confirmation calls in Urdu or English to their customers in Pakistan. Customers can reply with input 1 to mark the order as “confirm,” input 2 to mark the order as “cancel,” and input 3 for a “callback.” Order tags will be added to indicate the action taken by the customer.

Orders with cash on delivery mode have the maximum chance of RTO (Return to Origin) and to reduce such unexpected returns, our order confirmation app will assist you in reducing bogus orders. Now, store owners can send automated order confirmation calls in Urdu or English to their customers in Pakistan. Customers can reply with input 1 to mark the order as “confirm,” input 2 to mark the order as “cancel,” and input 3 for a “callback.” Order tags will be added to indicate the action taken by the customer.
  • Send automated order confirmation calls to your customers in Pakistan.
  • Store owners can send recorded order verification voice calls in Urdu or English.
  • Reduce the order return ratio and save your valuable time on unnecessary shipments.
Mega Callback - best Support Phone support app

Mega Callback

5

(17)

Developed By : Architechpro OÜ

Start from $29.99 /month

Enhance Customer Engagement with Mega Callback Option for Your Store

Are you looking to boost your business and connect with your customers more effectively? Look no further than Mega Callback. With this innovative feature, you can reach out to your customers faster than your competitors, resulting in quicker sales and increased revenue.

By incorporating Mega Callback into your store, you not only improve its overall appearance but also establish trust with your customers. Shoppers are more likely to make a purchase from a store they can rely on, and Mega Callback helps you build that trust.

One of the key benefits of Mega Callback is the ability to create a seamless sales process. By implementing this feature, you can instill confidence in your brand, making it more valuable in the eyes of your customers. This increased trust will undoubtedly lead to more orders and ultimately, higher revenue for your shop.

  • Outpace your competitors by calling back your customers faster, resulting in quicker sales.
  • Easily connect with potential clients at a time that suits them best.
  • Customize your availability time and working days with the help of Mega Callback.

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SimpleCall ‑ Click to Call - best Support Phone support app

SimpleCall ‑ Click to Call

5

(7)

Developed By : flowzy

Start from $1.49 /month

Never Miss a Customer Again with Our Click-to-Call Solution

Don’t let potential customers slip away. With our innovative click-to-call solution, you can now allow your customers to easily reach out to you through their phone or desktop. Whether you run a small business or a large enterprise, our solution is perfect for generating more leads by phone.

At [Your Company Name], we prioritize user experience. That’s why we have developed a user-friendly environment with a wide range of customization options. Even if you have no coding skills, you can easily personalize your click-to-call buttons to match your store’s brand and color schemes.

Our unique solution enables you to add a click-to-call button to the bottom of your website. This feature is available on all devices, ensuring a seamless experience for your customers, whether they are browsing on a desktop or a mobile device.
  • Choose between two different layouts: Sticky Bottom Bar or Floating Button. Select the layout that best suits your website’s design and user flow.
  • Easily customize the CTA’s layout, color, text, position, size, and more. Our intuitive settings make it simple for you to create a click-to-call button that aligns with your brand’s identity.
  • Control where the click-to-call button appears by limiting its visibility to specific pages. This allows you to target your audience effectively and maximize conversions.
  • No coding skills? No problem. Our tool is easy to set up, requiring no technical expertise. You can start benefiting from our click-to-call solution in no time.

Don’t miss out on valuable leads. Upgrade your website with our click-to-call solution and provide your customers with a convenient way to connect with you. Contact us today to learn more.

3Dsellers ‑ CRM & Helpdesk - best Support Phone support app

3Dsellers ‑ CRM & Helpdesk

5

(1)

Developed By : 3Dsellers

Start from $199 /month

3Dsellers Helpdesk: Streamline Your Customer Support Channels

3Dsellers Helpdesk is a powerful software that consolidates all your customer support channels into one convenient platform. With over 10 years of experience in the industry, we have successfully assisted thousands of online sellers in growing their businesses. Our extensive range of integrations with popular eCommerce platforms like Shopify, Amazon, and eBay allows us to provide comprehensive solutions tailored to your specific needs.

Our suite of tools includes an eCommerce Helpdesk, order management system, automated feedback and product review requests, and more. By utilizing 3Dsellers, you can focus on expanding your business while we handle the rest.

At 3Dsellers, we understand the importance of seamless integration with various eCommerce platforms. That’s why we offer a wide range of integrations with popular platforms like Shopify, Amazon, and eBay. With our expertise and experience, we have helped numerous online sellers achieve significant growth in their businesses. Our comprehensive suite of tools includes an eCommerce Helpdesk, order management system, automated feedback and product review requests, and more. By choosing 3Dsellers, you can confidently concentrate on scaling your business while we take care of the rest.
  • Centralized Helpdesk – Manage all your eCommerce customer support in one centralized location.
  • Email Templates – Respond faster to customer inquiries with pre-designed message templates.
  • Auto Responder – Automate your workflow and save time with an auto responder.
  • Auto Messages – Stay connected with your customers effortlessly through automated messages.
  • Automated Feedback Reminders and Alerts – Ensure positive reviews by sending automated reminders and alerts.
EasyCall ‑ Phone Number & Call - best Support Phone support app

EasyCall ‑ Phone Number & Call

4

(77)

Developed By : ReConvert 💵

Start from $100 /month

Enhance Customer Support with EasyCall’s Click-to-Call Widget, Business Phone Number, and Virtual Call Center

EasyCall offers a seamless and cost-effective solution to integrate a call center into your Shopify store. With its web-based platform, EasyCall enables your customers to reach out to you from anywhere in the world, without worrying about excessive charges or fees. This convenient feature allows you to provide real-time support to new shoppers and establish an additional support channel to retain existing customers.

By purchasing a business phone number, you can offer live phone support and efficiently manage and track your support agents. EasyCall simplifies the process of adding a click-to-call widget, ensuring that your customers receive instant assistance when they need it the most. Additionally, you can make and receive affordable international calls with your business phone number.

EasyCall seamlessly integrates with popular CRM systems such as Gorgias, Reamaze, and Crisp, allowing for easy collaboration and streamlined communication. Furthermore, EasyCall enables you to support your customers by sending and receiving SMS messages through a ticketing system, providing a comprehensive and efficient support experience.

With EasyCall, you have the flexibility to manage multiple phone numbers and contacts, enabling you to efficiently communicate with your customers and vice versa. Experience the convenience and effectiveness of EasyCall’s click-to-call widget, business phone number, and virtual call center today.

Phoneize Call Button - best Support Phone support app

Phoneize Call Button

4.8

(7)

Developed By : Xeio Ltd

Start from $3.92 /month

Boost Your Sales with a Floating ‘Call Us’ Phone Button for Your Shop

Enhance your customer experience and increase your sales by adding a floating ‘call us’ button to your online store. With this feature, visitors can easily reach out to you on their mobile devices or find your contact number on desktop or tablet devices. By encouraging more phone calls, you can generate more leads and ultimately drive more sales for your business. The best part is that you don’t need any coding skills to implement this feature, as it seamlessly integrates with any theme and can be installed in just a few clicks. Simply enter your phone number and customize the color and style of the ‘call us’ button to match your shop’s design.

By adding a floating ‘call us’ button to your store, you provide a convenient way for visitors to contact you instantly, regardless of the device they are using. This accessibility can significantly increase the number of leads you receive, ultimately leading to more sales. The installation process is hassle-free and doesn’t require any coding knowledge. It seamlessly integrates with any theme, ensuring a smooth user experience for your customers. With just a few clicks, you can have this feature up and running. Additionally, you have the flexibility to customize and style the button to perfectly align with your shop’s branding.
  • Implement a floating ‘call us’ phone button to your shop.
  • Effortless installation on any theme without the need for coding.
  • Personalize and style the button to seamlessly blend with your shop’s aesthetics.

Hello, eCommerce Store Owner Since you’ve explored this far, we’d like to introduce you to our top three recommended Shopify app articles.

These can significantly enhance your store’s performance:

  • Best Shopify Cart recovery apps
  • Best Shopify Product display apps
  • Best Shopify Content marketing apps

Dive in and discover tools that can elevate your eCommerce journey!

We understand that picking the right Shopify app isn’t easy. Here are the top Shopify apps we discovered in our studies. We really hope you’ll find one of these perfect for your shop.
If you believe there’s a great app that should be on this list, please email us at [email protected]. In the meantime, good luck with your growth!

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