Best Shopify Returns and exchanges Apps for 2024

Updated : Feb 12, 2024

What Are Some Of The Best Shopify Returns and exchanges Apps for 2024?

The best Shopify returns and exchanges apps for 2024 include AI Shopping Assistant, ReturnZap, and Narvar Returns and Exchanges, offering features such as automated returns, prepaid return labels, and seamless return management. These apps are designed to streamline the return process, enhance customer satisfaction, and maximize revenue retention for Shopify merchants.

Our Criteria: Here's How We Choose The Best Shopify Returns and exchanges Apps for 2024 [ Rating | Reviews And Features ]

You’re a busy online ecommerce store owner, We know how tough it can be to find the right shopify apps for your store. So, we’ve done the homework for you and found the best Returns and exchanges apps for Shopify. By checking ratings, reviews, and features, we’ve picked the top Returns and exchanges apps. We really hope this helps you enhance your store with the perfect Returns and exchanges app

Table Of Contents

PostCo: Returns & Exchanges - best Support Returns and exchanges app

PostCo: Returns & Exchanges

4.9

(59)

Developed By : PostCo

Start from $239 /month

Retain Your Returns Revenue or Upsell Your Returns. Save Costs with Automations and Integrations.

PostCo offers a branded returns center that focuses on revenue retention, upselling returns, and reducing operational costs. Customize your portal’s design while automating and tailoring your return policies – providing a delightful return experience that increases customer loyalty! Setting up is quick and easy, and we are happy to assist you with custom onboarding or setting up custom integrations.

PostCo provides you with a branded returns center that focuses on revenue retention, upselling returns, and cutting operational costs. Fully customize your portal’s design while automating and customizing your return policies – a delightful return experience increases customer loyalty! It only takes minutes to get set up. We’re happy to get you started with a custom onboarding or setting up custom integrations.
  • Fully customize your returns portal – logo, color, image, font, URL, etc.
  • Configure policy rules to enable specific return outcomes based on your needs.
  • Offer store credit, refunds, and exchanges for equal or higher value products.
  • Automate shipping label generation with custom or 50+ ready-made integrations.
  • Personalize your returns flow – questions, return reasons, image upload.
ReturnZap ‑ Returns Management - best Support Returns and exchanges app

ReturnZap ‑ Returns Management

5

(44)

Developed By : ReturnZap

Start from $69.95 /month

Automate Returns with Shipping Labels and an Embedded Portal for Time-Saving and Customer Satisfaction

Experience the convenience of an all-in-one returns management solution that eliminates per return fees. With our automated system, you can easily handle RMAs and generate return labels through our embedded portal. Whether you prefer to offer prepaid return labels or allow customers to purchase them directly from the portal, we’ve got you covered. Our extensive list of carriers includes UPS, USPS, FedEx, Royal Mail, Canada Post, Australia Post, and many more. Stay connected with your customers by providing email notifications and alerts to keep them informed throughout the return process. Take control of your return policy by creating return rules that align with your business requirements and automate communication with your customers.

Our all-in-one returns management solution eliminates per return fees and streamlines the process of handling RMAs and generating return labels through our embedded portal. Whether you choose to offer prepaid return labels or allow customers to purchase them directly from the portal, our system supports a wide range of carriers including UPS, USPS, FedEx, Royal Mail, Canada Post, Australia Post, and more. Keep your customers informed and engaged with email notifications and alerts. Customize your return policy with our return rules logic to suit your business needs. Manage returns to multiple vendor addresses for drop ship returns.
  • Offer multiple options for creating return labels, including free returns or charging for them
  • Empower your customers with an embedded order lookup portal for self-service returns and RMAs
  • Customize your return policy with return rules logic tailored to your business
  • Access return labels from a wide range of shipping carriers in the US, Canada, Australia, UK, and Europe
  • Efficiently manage returns to multiple vendor addresses for drop ship returns
Indian Logistics Services - best Support Returns and exchanges app

Indian Logistics Services

4.7

(70)

Developed By : Softpulse Infotech

Start from $19.99 /month

Integrated Delhivery, FedEx, Bluedart, Pickrr, Ecom Express, DTDC, Ekart, Smartr, Amazon Shipping

With this app, you can easily ship your orders using the top 10 Indian logistics services. Our seamless package uploading feature allows you to quickly upload packages, while our print packing slips and order invoices with GST enabled invoice templates ensure smooth and efficient order processing. Say goodbye to manual information uploads for each order to generate AWB numbers. Our return request management feature helps you effectively manage returns. Additionally, our app provides different events based email notifications and real-time tracking of shipped orders, giving you complete visibility and control over your shipments.

With this app, you can easily ship your orders using the top 10 Indian logistics services. Our seamless package uploading feature allows you to quickly upload packages, while our print packing slips and order invoices with GST enabled invoice templates ensure smooth and efficient order processing. Say goodbye to manual information uploads for each order to generate AWB numbers. Our return request management feature helps you effectively manage returns. Additionally, our app provides different events based email notifications and real-time tracking of shipped orders, giving you complete visibility and control over your shipments.
  • Start shipping immediately
  • Ship with Delhivery, FedEx, Bluedart, Pickrr, Ecom Express, DTDC, Smartr & more.
  • Ship orders, Generate AWB, Print Shipping label, Invoices and manifest.
  • Pickup request, Print GST invoice, Manage returns.
  • Sent email notifications for different events, real-time tracking for orders.
CreditsYard — Store Credit - best Support Returns and exchanges app

CreditsYard — Store Credit

4.8

(15)

Developed By : MerchantYard

Start from $95 /month

Issue store credit & cashback to your customers for refunds or rewards

With our store credit feature, you can easily issue store credit to your customers, which can be used for processing refunds or rewarding them. This store credit can then be spent on new orders, providing a seamless and convenient experience for your customers.

Refunds can be processed directly from the app or from the customer’s page, giving you flexibility and control. You have the option to add or subtract store credit from the customer’s balance, whether it’s done individually, in bulk, or automatically.

Additionally, our Cashback & Automation functionality allows you to reward customers for purchasing from specific collections or products. This incentivizes repeat purchases and boosts customer loyalty.

  • Keep the money in your store and utilize store credit for refunds and returns.
  • Reward customers for their purchases using our Cashback & Automation functionality.
  • Easily import, export, and track your customers’ store credit with our bulk CSV feature.

Choose our store credit and cashback solution to enhance customer satisfaction, streamline refund processes, and drive repeat business.

Narvar Returns and Exchanges - best Support Returns and exchanges app

Narvar Returns and Exchanges

4.3

(17)

Developed By : Narvar

Start from Free to install /month

Transform Refunds into Exchanges and Protect Your Revenue with Our Returns Platform

At Narvar Returns and Exchanges, we understand the importance of saving sales, reducing costs, and converting refunds into retained revenue for Shopify merchants. Our purpose-built platform offers a wide range of exchange options to help you achieve these goals. With our highly customizable experiences and convenient return options, you can maximize your customer lifetime value and ensure customer satisfaction.

One of the key advantages of using Narvar Returns and Exchanges is our seamless integration with other tools that power your business. This allows for a streamlined and efficient process, making it easier for you to manage your returns and exchanges.

  • Save sales and retain revenue with adaptable exchange options and store credit.
  • Improve customer experience with industry-leading and convenient return options.
  • Manage complexity and make smart decisions with returns intelligence.

With our platform, you can take advantage of reverse logistics to get products back faster, reducing the time and effort involved in the return process. This not only saves you money but also improves customer satisfaction.

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Rich Returns - best Support Returns and exchanges app

Rich Returns

4.9

(60)

Developed By : Rich Returns & Exchanges

Start from $199 /month

Automate Your Returns, Exchanges, Refunds, and More with Our Return App!

Save time and enhance customer satisfaction by streamlining your return process with our advanced returns app. Our solution offers a comprehensive range of features, including automated returns, exchanges, refunds, prepaid return labels, and store credit. With our app, you can create a custom-branded returns portal that seamlessly integrates with your store, allowing customers to effortlessly process returns and exchanges.

One of the key benefits of our app is the ability to suggest exchanges instead of returns, helping you recapture lost revenue. Additionally, our app automatically generates prepaid return labels from over 50 carriers worldwide, making the shipping process smooth and hassle-free for your customers.

Our app also allows you to set up automated rules that align with your return policy and exchange terms. This ensures that your return process is consistent and efficient, saving you valuable time and effort.

Furthermore, our app keeps your customers informed throughout the entire returns and exchanges process with automated email updates. This helps maintain a high level of customer satisfaction and reduces the need for manual communication.

Integrating our app into your business processes is a breeze. It easily integrates with popular systems like ERP, IMS, CRM, and 3PL, allowing for seamless data exchange and synchronization.

  • Save time with a self-service custom-branded return page for merchants
  • Ensure a smooth process for customers with automated shipping return labels
  • Customize automated rules to accommodate your return policy and exchange terms
  • Keep your customers updated and happy with automated email notifications
  • Easily integrate into your existing business processes like ERP, IMS, CRM, and 3PL systems

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Exchange It: Return Management - best Support Returns and exchanges app

Exchange It: Return Management

4.9

(50)

Developed By : 506

Start from $9.99 /month

Streamline Your Return Management with Exchange It’s Return Portal

Make your return process hassle-free with Exchange It’s return portal. Seamlessly handle returns and exchanges, manage refunds, and restock inventory — all directly from your Shopify Admin. This powerful tool is designed specifically for orders fulfilled by Aftership, ensuring a smooth and efficient experience for both you and your customers. Say goodbye to the complexities of return management and hello to a simplified and optimized process.

Exchange It’s return portal is your go-to solution for restocking and returning customer orders. With our top-notch return app, you can easily handle cancellation and refund requests, streamline order management, optimize inventory control, and simplify the return form process. Take control of your returns and ensure customer satisfaction every step of the way.
  • Effortlessly manage returns and refunds directly within your Shopify Admin for a streamlined operation.
  • Enjoy the flexibility of restocking inventory, choosing products, and selecting inventory locations that work best for your business.
  • Create exchange orders seamlessly within your Orders page, simplifying the fulfillment process.
  • Experience flexible refund options, whether you prefer auto-calculate or customized refunds based on returned items.
  • Save time by auto-completing customer details and easily modifying shipping information as needed.

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FlexReturn Return Center - best Support Returns and exchanges app

FlexReturn Return Center

4.4

(21)

Developed By : Flextech

Start from $69.99 /month

Efficient Return Center for Requesting and Managing Returns, Exchanges, and Refunds

The FlexReturn return center offers a seamless and convenient return process, increasing the likelihood of repeat purchases by your customers. With the ability to set intelligent return rules, you can automatically provide the most suitable return resolutions based on your customer’s preferences. The return admin backend streamlines and simplifies the entire return management process, saving you and your team valuable time. Additionally, the system automatically approves returns and generates shipping labels, eliminating the need for manual work.

The FlexReturn return center offers a seamless and convenient return process, increasing the likelihood of repeat purchases by your customers. With the ability to set intelligent return rules, you can automatically provide the most suitable return resolutions based on your customer’s preferences. The return admin backend streamlines and simplifies the entire return management process, saving you and your team valuable time. Additionally, the system automatically approves returns and generates shipping labels, eliminating the need for manual work.
  • Customizable and visually appealing return page that supports 12 different languages
  • Email notifications sent to your customers at every step of the return process
  • Intelligent rules display optimal return options to customers and reject unwanted return items
  • Customers can select different product variants for exchange and upload proof photos
  • Automated shipping label generation, restocking, and return approval simplify the return process
Returnly by Affirm - best Support Returns and exchanges app

Returnly by Affirm

4.6

(165)

Developed By : Returnly Holdings, LLC

Start from $99 /month

Automate Returns and Exchanges to Save Time, Increase Revenue, and Keep Your Customers Coming Back

By offering the convenience of self-serve returns, exchanges, and printerless drop-offs, you can give your business a competitive edge. This not only increases customer satisfaction but also improves customer retention. With our customizable options, you can tailor your policy, return reasons, branding, email notifications, and more.

Our self-serve returns, exchanges, and printerless drop-offs provide the ultimate convenience for your customers, setting your business apart from the competition. This leads to higher customer satisfaction and increased customer loyalty. Take advantage of our customization options to create a seamless experience for your customers.
  • Save time and increase revenue with our automated exchanges that ship as soon as they are scanned.
  • Make gift returns and exchanges hassle-free for your customers.
  • Enhance convenience with our printerless QR Code returns.
  • Gain valuable insights with our two-tier return reasons system.
  • Create and schedule custom return reports to suit your business needs.

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Return Prime:Order Returns app - best Support Returns and exchanges app

Return Prime:Order Returns app

4.9

(408)

Developed By : Appsdart Solutions Private Limited

Start from Free /month

Returns & Refund App | Automated Requests Approval | Send Return Label | Customizable Customer Flow

Return Prime is a comprehensive solution for managing returns, exchanges, and refunds all in one place. With our app, you can easily send return labels, offer in-store returns, and automate the entire process for more efficient returns management. Seamlessly connect with your preferred logistics and third-party logistics (3PL) providers to streamline your returns operation. Plus, transitioning from any other returns app to Return Prime is a breeze. Best of all, our app is completely free until you reach 5 requests per month. As your business grows, choose the right plan for you starting at just $9.99 per month!

Return Prime is your ultimate tool for managing all aspects of returns, exchanges, and refunds. With our app, you can send return labels, offer in-store returns, and even provide refunds in the form of store credit. By automating the process, you can ensure a more efficient and hassle-free returns management experience. Additionally, our app seamlessly integrates with your choice of logistics and 3PL providers, allowing for a seamless returns operation. Transitioning from another returns app to Return Prime is simple and straightforward. And the best part? Our app is completely free until you reach 5 requests per month. As your business grows, you can choose the right plan for you, starting at just $9.99 per month!
  • Create a customer-friendly return portal that is fully customizable
  • Automatically send return labels and generate replacement orders directly on Shopify
  • Offer refunds to cards or gift cards (available on any Shopify plan) along with other refund methods
  • Allow for in-store returns, offer exchanges with any product, and set your own return policy
  • Integrate with your 3PL partner, mobile apps, and other apps through Return Prime
Loop Returns & Exchanges - best Support Returns and exchanges app

Loop Returns & Exchanges

4.8

(101)

Developed By : Loop

Start from $375 /month

Automate Your Returns to Reduce Costs, Retain More Revenue, and Drive Customer Loyalty

Improve your brand’s returns process with our automated platform. By integrating Loop into your system, you can enhance customer lifetime value and increase sales by providing a seamless shopping experience within the returns process. Loop is fully customizable to meet the specific needs of your brand at every stage of growth. Trusted by brands like Princess Polly, Allbirds, and Marine Layer, Loop has proven to improve customer retention, upsell value, and create stress-free returns for shoppers. Experience better returns with Loop.

Enhance Your Returns Process with Loop
  • Optimize return costs with Workflows, Logistics, Point of Sale, and more
  • Incentivize exchanges using Bonus Credit, Shop Now, and Instant Exchanges
  • Protect against fraud using Workflows, Custom Rules, and Blocklists
  • Provide a premium experience with at-home pickup and simple, self-serve returns
  • Build confidence with Tracking and gain insights into shopper behavior with Insights

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Sorted Returns Center - best Support Returns and exchanges app

Sorted Returns Center

4.5

(419)

Developed By : Sorted

Start from $500 /month

Automate and simplify your returns, exchanges, refunds, and labels to retain customers and revenue.

Sorted Return Center (formerly known as Clicksit) offers a comprehensive solution to streamline your returns process. With our platform, you can take advantage of competitive Collect+ and USPS labels or upload your own. Our branded returns portal allows your customers to easily request returns, refunds, or exchanges, while keeping them updated with customizable communications. You have full control over setting rules and return windows, tracking progress, and gaining key insights. Our auto-features are designed to reduce manual tasks and optimize your return approvals, refunds, and exchanges.

Sorted Return Center (formerly known as Clicksit) provides you with the flexibility to choose between competitive Collect+ and USPS labels or uploading your own. Through our branded returns portal, your customers can conveniently request returns, refunds, or exchanges, while staying informed with personalized notifications. Our returns management dashboard allows you to set your own rules and windows, and gain valuable insights into your returns process.
  • Auto-generated competitive Collect+ and USPS labels or the option to upload your own
  • One-click refund approval and automatic creation of new orders for exchanges
  • Branded returns portal with your unique look and feel on your own domain
  • Customizable notifications to keep customers informed about the progress of their returns
  • Returns management dashboard to set your own rules and windows, and gain valuable insights

Hello, eCommerce Store Owner Since you’ve explored this far, we’d like to introduce you to our top three recommended Shopify app articles.

These can significantly enhance your store’s performance:

  • Best Shopify Inventory optimization apps
  • Best Shopify get one (BOGO) apps
  • Best Shopify Visitor counter apps

Dive in and discover tools that can elevate your eCommerce journey!

We understand that picking the right Shopify app isn’t easy. Here are the top Shopify apps we discovered in our studies. We really hope you’ll find one of these perfect for your shop.
If you believe there’s a great app that should be on this list, please email us at [email protected]. In the meantime, good luck with your growth!

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