Updated : Apr 12, 2024
7 Mins Read

Best WordPress Chatbot Plugins for Better Customer Service in 2024

Reviewed By :

Drashti bhadesiya
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Best WordPress Chatbot Plugins for Better Customer Service in 2024

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As a website owner, you know how important it is to offer customers a five-star customer service experience. And if you’re running a WordPress website, the best way to do this is by integrating a chatbot. With the help of these AI-powered digital helpers, you can interact and engage with your visitors more easily, enhance their website experience, and in turn, improve your ROI.

In 2024, there are more and more plugins available for WordPress, but which one is the best for your website? To make the selection process easier for you, we did the research and compared the 10 best WordPress chatbot plugins for your website in 2024.

Each of them has its unique features and functionalities; some focus more on customer service, while others help with marketing, advertising, and user engagement. We took into account factors such as price, integrations, ease of use, and compatibility with WordPress.

So, by the time you’re done with this article, you’ll know exactly which plugin is the right one for your website.

Let’s get started!

Key Takeaway :

Integrating a chatbot into your WordPress website can enhance customer service and engagement. In 2024, there are numerous chatbot plugins available, each with unique features focusing on customer service, marketing, and user engagement. By considering factors such as price, integrations, and ease of use, you can select the best chatbot plugin to elevate your website’s customer service.

Desku

Chatbot plugin

Desku’s Eva Ai ( Formally Deskubot ) is a user-friendly, no-code chatbot builder that offers personalized chatbot recipes for businesses. Create and manage chatbots effortlessly with a drag-and-drop interface. Use it for marketing, sales, data collection, and customer support. Easily embed chatbots across different communication channels and transfer conversations to human agents when needed.

Key Features

  • No-Code Builder
  • Personalized Chatbot Recipes
  • Drag-and-Drop Interface
  • Versatile Use Cases
  • Smooth Human Agent Transition
  • Multi-Channel Embedding

LiveChat

Livechat

Discover LiveChat’s powerful chatbot builder for business websites, automating customer communication effortlessly. Add interactivity and personality to your bot with versatile and easy-to-use chatbot widgets, customizable to match your brand. For WordPress users, explore top plugin picks to enhance your chatbot functionalities and engagement.

Key Features

  • LiveChat offers a powerful chatbot builder for business websites.
  • Chatbot widgets add interactivity and personality to your bot.
  • Widgets are versatile, easy to use, and customizable to match your brand.
  • Explore top WordPress plugins to enhance chatbot functionalities and engagement.
  • Easily add widgets to your bot through WordPress Admin or chatbot logic.
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BotCore

Botcore chabot plugin

BotCore is an AI-powered WordPress chatbot plugins and accelerator that offers advanced natural language processingf (NLP) and powerful dialogues. It allows users to create intelligent and personalized chatbots for their businesses.

With built-in NLP support, robust chatbot templates, and various integrations, BotCore makes it easy to train and organize conversational chatbots, providing a seamless user experience for customers.

Key Features

  • Advanced Natural Language Processing (NLP) Support
  • Powerful Dialogues for Engaging Conversations
  • AI Algorithms for Contextual Interactions
  • Robust Chatbot Templates for Quick Setup
  • Integrations with Facebook Messenger, WordPress, Slack, and more
  • Detailed Analytics for Performance Monitoring and Improvement

WP Chat

Wpchat wordpress plugin

WPChat is an easy-to-use and customizable WordPress bot that efficiently answers customer questions? This plugin enhances your website with rich messaging capabilities, improving customer relationships and boosting conversions.

With its intuitive interface, personalized welcome messages, FAQs, and seamless integration with third-party services, WPChat is an ideal chatbot solution for businesses of all sizes? Take advantage of analytics tools to gain insights into customer interactions and enhance your customer service.

Key Features

  • Easy-to-Use Platform for Customer Inquiries
  • Customizable Design to Match Your Brand
  • Quick and Automated Customer Responses
  • Seamless Integrations with Third-Party Services
  • Detailed Reporting and Analytics for Performance Improvement
  • 24/7 Support for Top-Notch Customer Service

FlowXO

FlowXO is an AI-powered WordPress chatbot plugins that offers natural language processing and smooth conversations for your website. With an intuitive drag-and-drop bot builder, it allows you to create automated, AI-powered experiences with ease.

The platform supports various chatbot types, from FAQ to lead generation bots, and integrates with popular services like Shopify and Zapier.

Customizable chatbot designs and detailed performance monitoring further enhance customer interactions, making it an ideal choice for small business owners seeking automated customer service.

Key Features

  • AI-Powered Natural Language Processing
  • Smooth and Engaging Chat Conversations
  • Integration with Dozens of Platforms
  • Variety of Chatbot Templates for Different Use Cases
  • Customizable Look to Match Website Design
  • Performance Monitoring for Continuous Improvement
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ChattyMango

Chatty mango chatbot plugin

ChattyMango is a powerful multilingual bot plugin offering an easy-to-use drag-and-drop editor, built-in analytics, and advanced machine-learning capabilities. With the intuitive editor, businesses can quickly design customized bot conversations.

The plugin’s AI algorithms and natural language processing enable personalized experiences for customers. Monitor bot performance with built-in analytics and easily integrate with popular platforms like Facebook Messenger, WordPress, and Slack.

ChattyMango is the ideal solution for creating efficient and effective multilingual chatbots tailored to specific business needs.

Key Features

  • Easy-to-Use Drag-and-Drop Editor
  • Built-in Analytics for Performance Insights
  • Multilingual Chatbots Support
  • AI Algorithms & Natural Language Processing
  • Integrations with Popular Platforms (Facebook Messenger, WordPress, Slack)

BotStar

Botstar chatbot plugin

LazyBot is an optimized WordPress chatbot plugins that enables businesses to create automated and personalized responses quickly. With its conversational flow editor and AI-powered analytics, businesses can tailor chatbot experiences to meet each customer’s needs.

The plugin’s customizable templates, real-time visitor messaging preview, and integrations with various platforms make it easy to enhance customer engagement and deliver exceptional chatbot interactions.

Key Features

  •  Integrations with Various Platforms for Enhanced Functionality

Bot Copy

Botcopy

BotStar offers personalized chatbot experiences with its conversational flow editor and AI-powered analytics. With natural language processing, businesses can create professional-looking bots that understand and respond to customer queries, capturing leads and sending personalized messages.

The platform’s customizable interface, integrations, and performance monitoring make it an ideal choice for businesses seeking a unique and optimized chatbot solution.

Key Features

  • Natural Language Processing for Intelligent Dialogue
  • Integration with Popular Apps (Slack, Facebook Messenger)
  • Fully Customizable Chatbot Interface
  • WhatsApp Business API Integration
  • Performance Monitoring for Optimal Functionality

Tidio

Tidio 1

Tidio is a WordPress chatbot plugins that offers personalized customer support with natural language processing. Businesses can easily integrate this Gorgias alternative into their websites and other platforms. With its modern interface and customizable appearance, Tidio ensures a seamless fit with the style of any website.

The plugin’s AI engine efficiently handles customer queries, collects feedback and data, and delivers notifications.

Advanced analytics and forecasting provide deeper insights into customer behaviour, enabling businesses to make informed decisions and optimize their operations. Additional features like canned responses, customizable chat widgets, chat routing, queue management, and various integrations make Tidio an all-in-one solution for businesses seeking efficient and personalized chatbot experiences.

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Key Features

  • Personalized Customer Support with Natural Language Processing
  • Modern and Easy-to-Use Interface
  • Customizable Appearance and Messages
  • Integration with Popular Platforms (Facebook, WordPress, Slack)
  • AI Engine for Efficient Customer Interaction
  • Advanced Analytics and Forecasting for Informed Decision-Making
  • Canned Responses for Repetitive Queries
  • Customizable Chat Widget for Engaging Website Visitors
  • Chat Routing and Queue Management for Optimal User Experience
  • Variety of Integrations for Holistic Business Insights

Also Read:How to Choose?Chatbot vs Live Chat

Join. chat

Joinchat – wordpress plugin wordpress org

Join. chat is a customer communication platform that maximizes support by offering custom chatbots and automated messaging. Its easy-to-use bot-builder allows businesses to set up automated conversations effortlessly.

Seamless integrations with CRM systems and popular platforms ensure effective tracking and management of customer interactions.

Real-time analytics provide valuable insights for better customer service. With multilingual support and an interactive design, Join. chat is the ideal solution for businesses to streamline customer experiences and enhance support.

Key Features

  • Custom Chatbots and Automated Messaging
  • Easy Set-Up with No Coding Required
  • Interactive Design for Smooth Conversations
  • Comprehensive Analytics for Real-Time Insights
  • Integrations with Popular Customer Service Applications (Shopify, MailChimp, Zapier)
  • Multilingual Support for Over 40 Languages

Conclusion: Choose the Best WordPress Chatbot Plugins

Considering the website, most people are using WordPress as a content management system. Using the WordPress website, some plugins are used in the website in certain ways that can make your work easier in maintaining the website to the fullest.

Benefits of wordpress chatbots for business 3

It helps in automation and has the power to do and automate the conversation with the customers can help in never missing out on any customer. So when it comes to choosing one, make sure that it is highly customizable and suitable for your business.

Gaurav Nagani
Gaurav Nagani
As Founder & CEO of Desku.io, Gaurav has made a distinct mark in the customer support and ai bot field. His commitment to AI-enhanced solutions and his industry experience have been instrumental in modernizing customer service.

Rightly Planned For Customer Service Needs

It’s a fact! Desku is way ahead in terms of offerings and value.

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