✅AI Shopping Assistant personalised for your brand
✅No-Code AI Bot Builder
✅Connect WhatsApp with Desku to convert Visitors into Customers
✅Unified Shared Inbox for effortless team collaboration
✅No Code Multiple Integrations
A customer is an individual or entity that purchases goods or services from a business. They are the lifeblood of any business, driving revenue and growth. Customers can be classified into two types: B2C (Business to Consumer) where the customer is an individual, and B2B (Business to Business) where the customer is another business.
Understanding customer needs and preferences is crucial for a business’s success. This knowledge helps in tailoring products or services to meet those needs, thereby ensuring customer satisfaction. Remember, a satisfied customer is likely to be a loyal customer, and loyalty often leads to repeat business and referrals.