HelpDesk Support | Help Desk Software and Ticketing System for Teams

December 23, 2021 2022-06-27 19:34

Great Helpdesk System for your
Customer.

Manage all your customer support queries hassle-free in the Helpdesk built for you.

Join Us!

Start your free trial

Get ready to use the Helpdesk right away
for your Business.

Let your customer reach out to you instantly.

Provide your customers with the best support. organize your customer support queries, and solve them in no time with the help of a unified shared inbox and tons of integrations.

DELIVERABILITY

Connect Desku With The
Software you use every day

Exchange data between Desku & your CRM, create an issue in your project management tool, update case statuses, and more. Integrate our ticketing system with your favourite tools to improve your workflow with the e-commerce helpdesk.

Simple, Yet Powerful Features

Provide Faster Support to your Valuable Customers.

Ticket Management

Simplify the Customer Support Service by organised ticketing system and provide with the instant solutions to your customers.

Team collabration

We believe teamwork makes the best work. Collaborate with your team easily by using private notes, multiple inboxes, and automated assigning tickets with Desku.

Make the Ticket Management easier

Get easy on tickets by assigning them to the right agents, and private notes to keep points in mind for the agents. subject tags to sort the same kind of tickets and much more. 

Accurate study with the Reports and Insights

Get accurate reports on the daily routine work that includes the sales, tickets, and the response from the customers. This will help in analyzing the performance of the ongoing business with this Helpdesk Support.

Say hello, to your customers on multichannel sights

Customers can approach you from any communication channel. Desku makes sure that you do not miss out on any customers, infact get in touch with them instantly with Desku by connecting your communication channels.

Simple, Yet Powerful Integrations

Seamless integration to connect with tools you use everyday

powerful integrations

Know What Our Users Say!

Desku bought some marvellous differences in the Business. 

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Clarke Gillebert

Shopify Store Owner

Shopify Business Owner

Desku is the Ecommerce Helpdesk software I've used. I've used it recently and my customers love it. It's easy to use and the team at Desku is always there when I need help.
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Iruka Akuchi

Woocommerce store owner

WooCommerce Business Owner

Desku is a great tool for managing customer service inquiries. It allows us to create and manage ticket responses, which we can apply to multiple tickets.
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Carole Chimako

Envato Author
Desku is the best customer service software for Ecommerce stores. Since we started using Desku, our customer satisfaction scores have gone through the roof.
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Kevin Kay

Business Owner(Envato)
It is very simple helpdesk to use for my business, as it has very straight forward interface and features for using it right. Business flow becomes easier with the time.

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