Our Blogs

Hey there! Welcome to Desku's Blog Hub. If you're passionate about Customer Support, Ecommerce, or Chatbots, you've landed in the right place. We've put together a collection of articles that are more than just reads; they're resources. We aim to offer you real, actionable advice that you can apply to your business today.

Latest Blogs

Post-Purchase: A painting depicting a group of people sitting around a table, creating a sense of connection and companionship.

Boost Sales with Effective E-commerce Post-Purchase experience Strategies | Top Tips

An ecommerce painting showcasing a lively conversation between a man and a woman.

Ecommerce Churn Rate: How Measure and Reduce It in 2024

Ecommerce Growth Strategies: Unlocking the Best Strategies for Your Business

11 Ecommerce Growth Strategies to increase revenue in business

A painting depicting a group of people engaged in discussion around a table.

How to Write an Angry Email Professionally [8 Templates to Follow]

10 website chatbot examples in 2024 enhance customer engagement.

10 Website Chatbot Examples in 2024 [Boost Customer Engagement]

How Customer Retention Elevates Your eCommerce Store?

Discover the swift method to change your Shopify store name effortlessly.

Quick Guide: How to Change Shopify Store Name Successfully

A hand holding a tablet with a piece of a puzzle on it, connecting to Instagram with Shopify.

Learn How to Connect Shopify to Instagram: A Step-by-Step Guide

A pair of hands holding a tablet with a TikTok Pixel on it.

Easy Guide to Add TikTok Pixel to Shopify for Success

Looking for an expert's guide on setting up a Shopify Store? Wondering if you need an LLC for your online business? Look no further! Our comprehensive guide will walk you through the process and help

Do You Need an LLC for Shopify Store: Expert’s Guide

Is Zendesk Worth It? The Complaints Small Teams Must See

Learn how to remove the "Powered by Shopify" attribution from your website.

How to Remove Powered by Shopify on Your Website and What to Change Instead

Best Shopify Themes for Business Success

8 Best Shopify Themes for Your Business’ Success

Customer engagement is a pivotal aspect of any business, and comparing the effectiveness of Intercom and Desk.com in achieving this goal can provide valuable insights. Both Intercom and Desk.com offer robust customer engagement solutions

Customer Engagement: Desku vs Intercom – Who Delivers More

Get insightful Pros and Cons before buying an Intercom Subscription.

Pros and Cons Of Intercom Subscription

The best SEO app for Shopify to increase traffic flow faster in 2020.

7 Best SEO app for Shopify: Increase Traffic Flow faster in 2023

Looking for the best Shopify review app? Look no further! Our app is highly recommended as the best review app for Shopify in 2020 and 2021.

11 Best Review Apps for Shopify in 2025

Discover the top 14 landing page builder apps for Shopify.

9 Best Landing Page builder Apps for Shopify

Best ecommerce crm

Boost Growth with Top Ecommerce CRM Software | Expert Guide

Best OMS Guide 2024: Choosing & Mastering Order Management

An image showcasing the message displayed on a tablet, highlighting the key features of Enterprise Help Desk.

8 Essential Features Your Business Helpdesk System Can’t Miss in 2024

Shopify now offers a new social login app that allows users to easily sign in using their social media accounts. This feature greatly enhances the user experience and simplifies the registration process on the Shopify platform

Top 6 Shopify Social Login Apps for Increased Sales in 2025

Customer Acquisition Costs

How to Reduce Customer Acquisition Cost?

Discover how to use Whatsapp on your phone and unleash the power of auto reply.

How to set an auto reply for WhatsApp in 2025?

An image showcasing a woman's excellent customer service performance as she confidently holds a cell phone, with a captivating circle of stars encircling it.

Customer Service Success: KPIs and Strategies

A website chatbot with a woman talking on a phone.

10 Ways to Boost Efficiency and Functionality of Website Chatbot

A woman is holding a tablet showing a smiley face, creating a positive customer experience.

Top Strategies for Delighting Clients: Mastering Customer Experience

A man sitting on the floor with a laptop in front of him, using the Best Help Desk Ticketing System.

12 Best Help Desk Ticketing Systems | Top Picks by Experts

benefits of chatbots

Best WordPress Chatbot Plugins for Better Customer Service in 2024

Whatsapp bot designed for messaging and communication.

15 Benefits of Integrating a WhatsApp Bot into Your Business

WhatsApp marketing campaign examples with a user interface (UI) that emphasizes simplicity and ease of use.

Top 10 Successful WhatsApp Marketing Campaign examples

Comparing SMS marketing to WhatsApp marketing.

SMS vs. WhatsApp Marketing: Choosing the Best Strategy

Red Background with a Whatsapp Message Scheduler.

How to Schedule WhatsApp Messages?

A woman is standing in front of a computer screen displaying various icons representing the best shared inbox tools.

Top 10 Shared Inbox Tools for Superior Team Collaboration in 2024

The best Whatsapp marketing software - a green circle with different icons on it.

10 Best WhatsApp Marketing Software | 2025

A red background with a whatsapp QR code.

How to Create a WhatsApp QR Code for Your Business? Step-by-Step Guide

A woman is looking at social media icons on a blue background while exploring the best Shopify subscription apps.

10 Best Shopify Subscription Apps for Higher eCommerce Revenue in 2025

A woman is pointing to a green background with various social media icons related to the best AI chatbots.

11 Best AI Chatbots For Business Needs To Consider [Our Top Picks]

A screenshot of a computer displaying an automated Ecommerce business process.

How to Automate Your Ecommerce Business in 2025

A hand holding a magnet on a blue background, demonstrating effective customer retention strategies.

What is Customer Retention? [11 Proven Strategies]

A screenshot of a help desk dashboard displaying common problems and their corresponding solutions, represented by a number and a bar graph.

7 Help Desk Problems Solved: Easy Solutions to Implement

Marketing Automation CRM

Top 11 Marketing Automation CRM for Small Businesses

Solve Customer Service Challenges for E-Commerce Success

benefits of chatbots

13 Key Benefits of Chatbots – Boosting Customer Experience & Efficiency

A man is pointing to a chat app for customer service on a blue background.

Chatbots for customer service: What is + How to Use it

A woman using a live chat feature on her phone.

What is Live Chat Support? Guide to Improve Customer Engagement

A circle of Shopify icons in a vibrant green background, showcasing the best CRM for Shopify.

Best CRM for Shopify : Boost Your E-commerce Success in 2024

A woman is pointing to a green background showcasing various apps, including the best Zendesk alternatives.

10 Best Zendesk Alternatives for Customer Service in 2025

Green-themed Whatsapp automation.

How to create Whatsapp Automation? Step-by-Step Guide

A mobile app with a Chatbot and a smiley face.

How can you improve customer engagement with Chatbot?

An orange background with a person in a headset showcasing chatbot marketing.

Chatbot Marketing: Benefits, Strategies, and Trends for 2024

A woman is holding a phone in front of a green background while using one of the best Ecommerce Website Builders.

11 Best Ecommerce Website Builders for Small Business [Free + Paid]

A mobile app with a Chatbot and a smiley face.

Dark Secrets You Need to Know About Social Media Bots in 2024

A woman holding up a sign that says the best Woocommerce CRM.

13 Best WooCommerce CRM To Grow Your Store In 2024

A man is pointing at a computer screen displaying numerous websites, including the best knowledge base software platforms.

Best 11 Knowledge Base Software for Efficient Customer Support in 2024

A tablet with an orange background displaying a helpdesk ticketing system message for small business.

The Ultimate Guide to Helpdesk Ticketing System for Small Businesses

Best Intercom Alternatives & Competitors

13 Best Intercom Alternatives & Competitors ( Updated 2025 )

An image showcasing the message displayed on a tablet, highlighting the key features of Enterprise Help Desk.

8 Must-Have Features for Enterprise Help Desk Software

Desku’s Raised Pre-Seed : Shaping the Future of AI-Powered Customer Support

An image of a robot with headphones and a text message, enhancing the ecommerce customer experience.

15 Strategies for Improved Ecommerce Customer Experience

Ultimate Helpdesk Software for Whatsapp and tablet on an orange background.

Desku 2.0: The Best Helpdesk Software for Customer Support

Learn how to change your regular WhatsApp account to a business account and connect with customers effectively.

How to Change WhatsApp to Business Account?

A hand holding a tablet with icons representing the best Shopify inventory management apps.

Top 08 Shopify Inventory Management Apps for 2025 | Features & Pricing

A mobile app with various types of messages on it, including reasons to use a chatbot builder.

What is Chatbot Builder: 12 Reasons to Use One in Your Business

WhatsApp Messenger is a versatile messaging application that allows users to send text messages, make voice and video calls, share media files, and engage in group chats. With its user-friendly interface and wide range of

Top 10 WhatsApp Business Greeting Messages for 2025

Choosing The Cloud Helpdesk Software

The Ultimate Guide to Choosing the Right Cloud Helpdesk Software for Your Business

A man is using a help desk ticketing system on his phone.

Efficient Help Desk Ticketing Systems for Better Customer Service

A screenshot of a computer ticketing system.

What is a ticketing system? 5+ ways to use them

A woman is pointing at a blue screen with a lot of icons on it, seeking Ecommerce help.

Top 11 Ecommerce Help Desk Software for 2024: [Features and Pricing]

Email Management Strategies

Top 13 Help Desk Software : Your Ultimate Guide

A man is pointing to a green background, emphasizing the importance of customer loyalty.

How to Build Customer Loyalty and Trust in 2025? 6 Proven Strategies

Compare the features and functionalities of WhatsApp and Facebook Messenger, two popular messaging platforms. Explore the differences in terms of user experience, privacy settings, and available features. Discover how WhatsApp Business Cloud API

Leveraging WhatsApp Business Cloud API: A Comprehensive Guide for SMBs

A woman is standing next to a customer service app, providing an AI Experience.

Enhance Your AI Experience: 10 Strategies To Elevate Customer Journey

Chatbot vs live chat - a comparison of automated virtual assistants (chatbots) and real-time human support through live chat for efficient customer interaction.

Chatbot Vs. Live Chat: Key Differences and Benefits for Business Success