Desku: Alternative to Paldesk With The Unified Ticket Management System

If you are looking for Paldesk alternatives for better ticket resolution and streamlined support than Desku is the right choice for you to choose and end your exploring journey

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Trusted by 1000+ Support Agents and 350+ Businesses

Why do fast growing companies choose Desku over Paldesk?

Modern Chat Solutions for Modern Business

Desku has the most modern Live Chat widget to implement in the business website to have a practice conversation with your customers. Why Desku’s live chat widget is something you cannot afford to miss out on!

  • It can be customized to enhance the branding
  • Knowledge base implementation for customers to help themselves
  • No-Code chatbot builder for quick customer engagement

Alternative to Paldesk is something that one will always go for if they want uncomplicated Live Chat installation for their business with very simple widget functioning and enhancing their customer engagement.

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Attractive organisation and clean UI for the usage

With the regular updates in the design and the features and functionality, it has been loved by the customers. The clean UI/UX of Desku helps users navigate the actions easily.

  • Customised views to manage ticket queries
  • Easy reset to the default view with one click
  • Different sections for saved views to operate
  • Filters and sorting for easy navigation
  • Landscape view of the ticket query

For users, it becomes easier to build trust if the platform is easy to use and when all the operations can be carried out seamlessly. If you are looking for one of the attractive help desk platforms then Desku is the best Paldesk alternative.

Let your customers feel like a home

Make them feel like they are having a conversation with the human. No doubt of the AI-powered customer support platform but it has one one-click 24/7 human handoff feature that will never make customers feel unwanted or unanswered.

  • Easy assigning of tickets will help to resolve the queries very specifically
  • Manage tickets with the status management (close, open, pending, etc)
  • Helps in achieving the inbox zero goal
  • Manage customers from multiple channels

Modern customers need modern solutions, and that’s what an alternative to Paldesk-Desku provides. It never lets the business owners or support agents feel overwhelmed by incoming customer queries.

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Desku vs. Paldesk

Desku offers a unified chatbot experience, native integrations with help desk, CRM, and messaging channel software, and provides simplified contextual agent experiences

Paldesk hurts your bottomline!

Paldesk penalizes you for growing. With Desku, you pay exactly what you sign up for.
What do you pay for in Paldesk?

Base Plan + Seats + People reached + contacts + add-ons = Final price

What do you pay for in Desku?

Base plan + Seats  = Final price

Desku with Unlimited Agents

Save big with Desku

Stop paying thousands of dollars per year for other tools and start saving with Desku. For 100 Agents.


Ultimate SME


Flat Fee / Month Billed Annually
freshdesk $82800$46800/Year
zendesk $66000$30000/Year
Intercom alternative logo on a black background. $46800$10800/Year