Our Blogs

Hey there! Welcome to Desku's Blog Hub. If you're passionate about Customer Support, Ecommerce, or Chatbots, you've landed in the right place. We've put together a collection of articles that are more than just reads; they're resources. We aim to offer you real, actionable advice that you can apply to your business today.

Latest Blogs

customer service vs customer support

Decoding Customer Support vs Customer Service

An illustration of a man showcasing social media icons on his head, exemplifying how to deal with difficult customers.

How To Deal With Difficult Customers? 8 Tips and Tricks

Best Free Knowledge Base Software Platform 2023 Overview

Top 10 Free Knowledge Base Solutions for 2024

A group of livechat alternatives surrounded by different icons.

Top 9 LiveChat Alternatives for Automated Customer Support in 2024

Discover a range of delicious and crunchy crisp alternatives that will satisfy your cravings. Experience the fantastic taste, texture, and variety offered by our crisp alternatives. Say goodbye to regular crisps and explore

11 Best Crisp Chat Alternatives for Efficient Customer Support

Looking for helpcrunch alternatives? Check out these top customer support software options to streamline your processes in 2024.

Top 11 HelpCrunch Alternatives for Exceptional Support

Help scout logo on a purple background, showcasing potential help scout alternatives.

Top 9 Help Scout Alternatives for Superior Customer Support in 2024

A collection of Gorgias Alternatives logos.

10 Gorgias Alternatives for Better Customer Support

A green circle with the words SysAid Alternatives.

SysAid Alternatives: Top 9 ITSM Solutions Streamlining IT Support

A woman sitting in front of a laptop, perplexed by customer service mistakes with a question mark over her head.

11 Customer Service Mistakes to Avoid for Happy Clients

customer service experience

Customer Service Experience : 6 Proven Strategies

email management software

Top 10 Email Management Tools for Efficient Business Communication

A purple background with a lot of Ecommerce icons flying around.

Top 18 Ecommerce Tools to Skyrocket Your Business Growth in 2024

customer-centric company

9 Strategies to Build a Customer-Centric Business: Real-World Examples

customer loyalty programs

12 Benefits of Customer Loyalty Programs for Small Businesses: Save Time & Boost Sales

auto-reply emails

6 Auto-Reply Email Templates to Improve Customer Communication

A cartoon recruitment chatbot holding a laptop on a purple background.

Recruitment Chatbot: Simplify Hiring Process

Understanding help scout Pricing_ All About Features and Costs

Help Scout Pricing Analysis: Is It Worth Your Money?

Best places to sell online

Best Online Selling Platforms: A Comprehensive Guide to eCommerce Marketplaces

A woman wearing a headset conducting a customer service interview against an orange background.

Customer Service Interview Questions: Mastering the Hiring Process

A woman is holding a cell phone in front of a team inbox.

Maximize Team Efficiency with Shared Inbox

shared email inbox account

Shared Email Inbox Explained | Top 10 Shared Inbox Software Solutions

Market, Sell, and Support Better with Desku’s AI for Envato Authors

Desku: Enhance Envato Sales with AI CRM Solution

A diagram comparing the process of creating a user account in a Shared Inbox and User Inbox.

Shared Inbox vs. User Inbox: Choosing the Right Solution

Understanding Intercom Pricing_ All About Features and Costs

Intercom Pricing Explained: Plans, Costs, and Value for Your Business

An image of a woman pointing at a screen with a shared inbox calendar on it.

What is Shared Inbox? Exploring the Types of Email Inbox 

Email Management Strategies

12 Proven Email Management Strategies | Boost Productivity

How to create a distribution list for managing a team's shared inbox.

Shared Inbox vs. Distribution List: Finding the Best Fit

A woman is pointing to a list of tasks on an orange background, emphasizing the importance of email organization.

The Top 6 Ways to Manage Your Email Inbox Like a Pro