Our Blogs

Hey there! Welcome to Desku's Blog Hub. If you're passionate about Customer Support, Ecommerce, or Chatbots, you've landed in the right place. We've put together a collection of articles that are more than just reads; they're resources. We aim to offer you real, actionable advice that you can apply to your business today.

Latest Blogs

A customer service team utilizing a shared inbox tool to provide the best shared inbox experience for their customers.

How to Set Up Shared Inbox for Teams with Desku | Quick Guide

A woman is using a shared inbox tool on her laptop and giving thumbs up.

The Top 5 Advantages of Best Shared Inbox Software

An image showcasing a woman's excellent customer service performance as she confidently holds a cell phone, with a captivating circle of stars encircling it.

Boost Customer Service with a Shared Inbox: 6 Benefits for Efficiency

An effective FAQ page with a woman on a blue background, pondering a question.

Crafting an Effective FAQ Page | Top Examples: Twitter, YouTube, McDonald

A woman using Saas Help Desk Software on her cell phone in front of a cloud.

Best SaaS Help Desk Software 2024: Reviews & Ratings

Two people conducting customer experience analytics at a desk with a laptop in front of them.

Comprehensive Guide to Customer Experience Analytics

Best ecommerce crm

Boost Growth with Top Ecommerce CRM Software | Expert Guide

A blue background with a robot equipped with AI in customer service on it.

AI in Customer Service: The Power of AI & Chatbots

A woman is holding a laptop, working on her social inbox, and giving thumbs up.

Social Inbox Mastery: The Ultimate Guide for Business Social Media Management

Best OMS Guide 2024: Choosing & Mastering Order Management

An image showcasing the message displayed on a tablet, highlighting the key features of Enterprise Help Desk.

8 Essential Features Your Business Helpdesk System Can’t Miss in 2024

Shopify now offers a new social login app that allows users to easily sign in using their social media accounts. This feature greatly enhances the user experience and simplifies the registration process on the Shopify platform

Top 10 Shopify Social Login Apps for Increased Sales in 2024

Customer Acquisition Costs

How to Reduce Customer Acquisition Cost?

Discover how to use Whatsapp on your phone and unleash the power of auto reply.

How to set an auto reply for WhatsApp in 2024?

An image showcasing a woman's excellent customer service performance as she confidently holds a cell phone, with a captivating circle of stars encircling it.

Customer Service Success: KPIs and Strategies

A website chatbot with a woman talking on a phone.

10 Ways to Boost Efficiency and Functionality of Website Chatbot

A woman is holding a tablet showing a smiley face, creating a positive customer experience.

Top Strategies for Delighting Clients: Mastering Customer Experience

A man sitting on the floor with a laptop in front of him, using the Best Help Desk Ticketing System.

12 Best Help Desk Ticketing Systems | Top Picks by Experts

benefits of chatbots

Best WordPress Chatbot Plugins for Better Customer Service in 2024

Whatsapp bot designed for messaging and communication.

15 Benefits of Integrating a WhatsApp Bot into Your Business

A mobile phone displaying a vibrant blue background and a captivating image of a jubilant group of people.

How to Add Whatsapp Link to Instagram Bio: 4 Easy Methods

WhatsApp marketing campaign examples with a user interface (UI) that emphasizes simplicity and ease of use.

Top 10 Successful WhatsApp Marketing Campaign examples

Comparing SMS marketing to WhatsApp marketing.

SMS vs. WhatsApp Marketing: Choosing the Best Strategy

Red Background with a Whatsapp Message Scheduler.

How to Schedule WhatsApp Messages?

A woman is standing in front of a computer screen displaying various icons representing the best shared inbox tools.

Top 11 Shared Inbox Tools for Superior Team Collaboration in 2024

The best Whatsapp marketing software - a green circle with different icons on it.

12 Best WhatsApp Marketing Software | 2024

A red background with a whatsapp QR code.

How to Create a WhatsApp QR Code for Your Business? Step-by-Step Guide

A woman is looking at social media icons on a blue background while exploring the best Shopify subscription apps.

12 Best Shopify Subscription Apps for Higher eCommerce Revenue in 2024

A woman is pointing to a green background with various social media icons related to the best AI chatbots.

11 Best AI Chatbots For Business Needs To Consider [Our Top Picks]

A screenshot of a computer displaying an automated Ecommerce business process.

How to Automate Your Ecommerce Business in 2024

A hand holding a magnet on a blue background, demonstrating effective customer retention strategies.

What is Customer Retention? [11 Proven Strategies]

A screenshot of a help desk dashboard displaying common problems and their corresponding solutions, represented by a number and a bar graph.

7 Help Desk Problems Solved: Easy Solutions to Implement

A man is using whatsapp on a green background to automate communication.

Boost Your Business with WhatsApp Automation: A Comprehensive Guide

Marketing Automation CRM

Top 11 Marketing Automation CRM for Small Businesses

Solve Customer Service Challenges for E-Commerce Success

A man is pointing to a chat app for customer service on a blue background.

Chatbots for customer service: What is + How to Use it

benefits of chatbots

13 Key Benefits of Chatbots – Boosting Customer Experience & Efficiency

A woman using a live chat feature on her phone.

What is Live Chat Support? Guide to Improve Customer Engagement

A circle of Shopify icons in a vibrant green background, showcasing the best CRM for Shopify.

Best CRM for Shopify : Boost Your E-commerce Success in 2024

A woman is pointing to a green background showcasing various apps, including the best Zendesk alternatives.

10 Best Zendesk Alternatives for Customer Service in 2024

Green-themed Whatsapp automation.

How to create Whatsapp Automation? Step-by-Step Guide

A mobile app with a Chatbot and a smiley face.

How can you improve customer engagement with Chatbot?

An orange background with a person in a headset showcasing chatbot marketing.

Chatbot Marketing: Benefits, Strategies, and Trends for 2024

A woman is holding a phone in front of a green background while using one of the best Ecommerce Website Builders.

11 Best Ecommerce Website Builders for Small Business [Free + Paid]

A mobile app with a Chatbot and a smiley face.

Dark Secrets You Need to Know About Social Media Bots in 2024

Shopify vs Shopify Plus.

Shopify vs. Shopify Plus: A Comparison for Retailers

A woman holding up a sign that says the best Woocommerce CRM.

13 Best WooCommerce CRM To Grow Your Store In 2024

A man is pointing at a computer screen displaying numerous websites, including the best knowledge base software platforms.

Best 11 Knowledge Base Software for Efficient Customer Support in 2024

A tablet with an orange background displaying a helpdesk ticketing system message for small business.

The Ultimate Guide to Helpdesk Ticketing System for Small Businesses

Intercom Alternative

13 Best Intercom Alternatives & Competitors ( Updated 2024 )

An image showcasing the message displayed on a tablet, highlighting the key features of Enterprise Help Desk.

8 Must-Have Features for Enterprise Help Desk Software

Boosting SMB Customer Support with $120k Pre-Seed Funding

A green screen with a QR code, serving as a WhatsApp link generator.

How to create a WhatsApp link with free whatsapp link generator tool

benefits of chatbots

The Power of Customer Support for DTC Brands: A Key to Success in 2024

An image of a robot with headphones and a text message, enhancing the ecommerce customer experience.

10 Strategies for Improved Ecommerce Customer Experience

Ultimate Helpdesk Software for Whatsapp and tablet on an orange background.

Desku 2.0: The Best Helpdesk Software for Customer Support

Learn how to change your regular WhatsApp account to a business account and connect with customers effectively.

How to Change WhatsApp to Business Account? Benefits, Steps, and Tips

A hand holding a tablet with icons representing the best Shopify inventory management apps.

Top 11 Shopify Inventory Management Apps for 2024

A mobile app with various types of messages on it, including reasons to use a chatbot builder.

What is Chatbot Builder: 12 Reasons to Use One in Your Business

WhatsApp Messenger is a versatile messaging application that allows users to send text messages, make voice and video calls, share media files, and engage in group chats. With its user-friendly interface and wide range of

Top 10 WhatsApp Business Greeting Messages for 2024

A screen displaying a cloud with a group of people using helpdesk software.

Choosing the Best Cloud Help Desk Software for Superior Customer Support

A man is using a help desk ticketing system on his phone.

Efficient Help Desk Ticketing Systems for Better Customer Service

A screenshot of a computer ticketing system.

How Does Best Ticketing System Works in Help Desk Software?

A woman is pointing at a blue screen with a lot of icons on it, seeking Ecommerce help.

Top 11 Ecommerce Help Desk Software for 2024: [Features and Pricing]

Email Management Strategies

Top 13 Help Desk Software : Your Ultimate Guide

A man is pointing to a green background, emphasizing the importance of customer loyalty.

How to Build Customer Loyalty and Trust in 2024? Proven Strategies

Compare the features and functionalities of WhatsApp and Facebook Messenger, two popular messaging platforms. Explore the differences in terms of user experience, privacy settings, and available features. Discover how WhatsApp Business Cloud API

Leveraging WhatsApp Business Cloud API: A Comprehensive Guide for SMBs

A woman is standing next to a customer service app, providing an AI Experience.

Enhance Your AI Experience: 10 Strategies To Elevate Customer Journey

Chatbot vs live chat - a comparison of automated virtual assistants (chatbots) and real-time human support through live chat for efficient customer interaction.

Chatbot Vs. Live Chat: Key Differences and Benefits for Business Success

Latest Blogs

A customer service team utilizing a shared inbox tool to provide the best shared inbox experience for their customers.

How to Set Up Shared Inbox for Teams with Desku | Quick Guide

A woman is using a shared inbox tool on her laptop and giving thumbs up.

The Top 5 Advantages of Best Shared Inbox Software

An image showcasing a woman's excellent customer service performance as she confidently holds a cell phone, with a captivating circle of stars encircling it.

Boost Customer Service with a Shared Inbox: 6 Benefits for Efficiency

An effective FAQ page with a woman on a blue background, pondering a question.

Crafting an Effective FAQ Page | Top Examples: Twitter, YouTube, McDonald

A woman using Saas Help Desk Software on her cell phone in front of a cloud.

Best SaaS Help Desk Software 2024: Reviews & Ratings

Two people conducting customer experience analytics at a desk with a laptop in front of them.

Comprehensive Guide to Customer Experience Analytics

Best ecommerce crm

Boost Growth with Top Ecommerce CRM Software | Expert Guide

A blue background with a robot equipped with AI in customer service on it.

AI in Customer Service: The Power of AI & Chatbots

A woman is holding a laptop, working on her social inbox, and giving thumbs up.

Social Inbox Mastery: The Ultimate Guide for Business Social Media Management

Best OMS Guide 2024: Choosing & Mastering Order Management

An image showcasing the message displayed on a tablet, highlighting the key features of Enterprise Help Desk.

8 Essential Features Your Business Helpdesk System Can’t Miss in 2024

Shopify now offers a new social login app that allows users to easily sign in using their social media accounts. This feature greatly enhances the user experience and simplifies the registration process on the Shopify platform

Top 10 Shopify Social Login Apps for Increased Sales in 2024

Customer Acquisition Costs

How to Reduce Customer Acquisition Cost?

Discover how to use Whatsapp on your phone and unleash the power of auto reply.

How to set an auto reply for WhatsApp in 2024?

An image showcasing a woman's excellent customer service performance as she confidently holds a cell phone, with a captivating circle of stars encircling it.

Customer Service Success: KPIs and Strategies

A website chatbot with a woman talking on a phone.

10 Ways to Boost Efficiency and Functionality of Website Chatbot

A woman is holding a tablet showing a smiley face, creating a positive customer experience.

Top Strategies for Delighting Clients: Mastering Customer Experience

A man sitting on the floor with a laptop in front of him, using the Best Help Desk Ticketing System.

12 Best Help Desk Ticketing Systems | Top Picks by Experts

benefits of chatbots

Best WordPress Chatbot Plugins for Better Customer Service in 2024

Whatsapp bot designed for messaging and communication.

15 Benefits of Integrating a WhatsApp Bot into Your Business

A mobile phone displaying a vibrant blue background and a captivating image of a jubilant group of people.

How to Add Whatsapp Link to Instagram Bio: 4 Easy Methods

WhatsApp marketing campaign examples with a user interface (UI) that emphasizes simplicity and ease of use.

Top 10 Successful WhatsApp Marketing Campaign examples

Comparing SMS marketing to WhatsApp marketing.

SMS vs. WhatsApp Marketing: Choosing the Best Strategy

Red Background with a Whatsapp Message Scheduler.

How to Schedule WhatsApp Messages?

A woman is standing in front of a computer screen displaying various icons representing the best shared inbox tools.

Top 11 Shared Inbox Tools for Superior Team Collaboration in 2024

The best Whatsapp marketing software - a green circle with different icons on it.

12 Best WhatsApp Marketing Software | 2024

A red background with a whatsapp QR code.

How to Create a WhatsApp QR Code for Your Business? Step-by-Step Guide

A woman is looking at social media icons on a blue background while exploring the best Shopify subscription apps.

12 Best Shopify Subscription Apps for Higher eCommerce Revenue in 2024

A woman is pointing to a green background with various social media icons related to the best AI chatbots.

11 Best AI Chatbots For Business Needs To Consider [Our Top Picks]

A screenshot of a computer displaying an automated Ecommerce business process.

How to Automate Your Ecommerce Business in 2024

A hand holding a magnet on a blue background, demonstrating effective customer retention strategies.

What is Customer Retention? [11 Proven Strategies]

A screenshot of a help desk dashboard displaying common problems and their corresponding solutions, represented by a number and a bar graph.

7 Help Desk Problems Solved: Easy Solutions to Implement

A man is using whatsapp on a green background to automate communication.

Boost Your Business with WhatsApp Automation: A Comprehensive Guide

Marketing Automation CRM

Top 11 Marketing Automation CRM for Small Businesses

Solve Customer Service Challenges for E-Commerce Success

A man is pointing to a chat app for customer service on a blue background.

Chatbots for customer service: What is + How to Use it

benefits of chatbots

13 Key Benefits of Chatbots – Boosting Customer Experience & Efficiency

A woman using a live chat feature on her phone.

What is Live Chat Support? Guide to Improve Customer Engagement

A circle of Shopify icons in a vibrant green background, showcasing the best CRM for Shopify.

Best CRM for Shopify : Boost Your E-commerce Success in 2024

A woman is pointing to a green background showcasing various apps, including the best Zendesk alternatives.

10 Best Zendesk Alternatives for Customer Service in 2024

Green-themed Whatsapp automation.

How to create Whatsapp Automation? Step-by-Step Guide

A mobile app with a Chatbot and a smiley face.

How can you improve customer engagement with Chatbot?

An orange background with a person in a headset showcasing chatbot marketing.

Chatbot Marketing: Benefits, Strategies, and Trends for 2024

A woman is holding a phone in front of a green background while using one of the best Ecommerce Website Builders.

11 Best Ecommerce Website Builders for Small Business [Free + Paid]

A mobile app with a Chatbot and a smiley face.

Dark Secrets You Need to Know About Social Media Bots in 2024

Shopify vs Shopify Plus.

Shopify vs. Shopify Plus: A Comparison for Retailers

A woman holding up a sign that says the best Woocommerce CRM.

13 Best WooCommerce CRM To Grow Your Store In 2024

A man is pointing at a computer screen displaying numerous websites, including the best knowledge base software platforms.

Best 11 Knowledge Base Software for Efficient Customer Support in 2024

A tablet with an orange background displaying a helpdesk ticketing system message for small business.

The Ultimate Guide to Helpdesk Ticketing System for Small Businesses

Intercom Alternative

13 Best Intercom Alternatives & Competitors ( Updated 2024 )

An image showcasing the message displayed on a tablet, highlighting the key features of Enterprise Help Desk.

8 Must-Have Features for Enterprise Help Desk Software

Boosting SMB Customer Support with $120k Pre-Seed Funding

A green screen with a QR code, serving as a WhatsApp link generator.

How to create a WhatsApp link with free whatsapp link generator tool

benefits of chatbots

The Power of Customer Support for DTC Brands: A Key to Success in 2024

An image of a robot with headphones and a text message, enhancing the ecommerce customer experience.

10 Strategies for Improved Ecommerce Customer Experience

Ultimate Helpdesk Software for Whatsapp and tablet on an orange background.

Desku 2.0: The Best Helpdesk Software for Customer Support

Learn how to change your regular WhatsApp account to a business account and connect with customers effectively.

How to Change WhatsApp to Business Account? Benefits, Steps, and Tips

A hand holding a tablet with icons representing the best Shopify inventory management apps.

Top 11 Shopify Inventory Management Apps for 2024

A mobile app with various types of messages on it, including reasons to use a chatbot builder.

What is Chatbot Builder: 12 Reasons to Use One in Your Business

WhatsApp Messenger is a versatile messaging application that allows users to send text messages, make voice and video calls, share media files, and engage in group chats. With its user-friendly interface and wide range of

Top 10 WhatsApp Business Greeting Messages for 2024

A screen displaying a cloud with a group of people using helpdesk software.

Choosing the Best Cloud Help Desk Software for Superior Customer Support

A man is using a help desk ticketing system on his phone.

Efficient Help Desk Ticketing Systems for Better Customer Service

A screenshot of a computer ticketing system.

How Does Best Ticketing System Works in Help Desk Software?

A woman is pointing at a blue screen with a lot of icons on it, seeking Ecommerce help.

Top 11 Ecommerce Help Desk Software for 2024: [Features and Pricing]

Email Management Strategies

Top 13 Help Desk Software : Your Ultimate Guide

A man is pointing to a green background, emphasizing the importance of customer loyalty.

How to Build Customer Loyalty and Trust in 2024? Proven Strategies

Compare the features and functionalities of WhatsApp and Facebook Messenger, two popular messaging platforms. Explore the differences in terms of user experience, privacy settings, and available features. Discover how WhatsApp Business Cloud API

Leveraging WhatsApp Business Cloud API: A Comprehensive Guide for SMBs

A woman is standing next to a customer service app, providing an AI Experience.

Enhance Your AI Experience: 10 Strategies To Elevate Customer Journey

Chatbot vs live chat - a comparison of automated virtual assistants (chatbots) and real-time human support through live chat for efficient customer interaction.

Chatbot Vs. Live Chat: Key Differences and Benefits for Business Success

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